Unique Answering Service & Call Center Solutions for Business in the Accounting Industry
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The accounting and tax preparation industry is a $100 billion industry. While there are larger firms such as H&R Block, Deloitte, and Price Waterhouse who command nearly 50% of the industries annual revenue, smaller local tax accounting and preparation firms with revenues of under $1 million are a large part of the industry. With so many smaller firms, there is a need for an accounting answering service so small businesses can enjoy cost savings by outsourcing their receptionist duties to a third party like Specialty Answering Service. If you are a small accounting type business and provide services such as accounting, tax preparation services, bookkeeping, auditing services, or other related services, you know that answering your calls can sometimes be difficult. We can help by managing your calls so you can concentrate on your clients.
Specialty provides a complete answering service, receptionist, and advanced all center solutions to the entire accounting industry including providers of accounting software. If your firm needs simple live operator support or advanced level services such as outbound calling, customer service, and client retention, we have been helping accounting and tax preparation businesses like yours in the busiest times. Why should you spend the extra money on us? It's because even during the busiest times, we are able to keep clients happy by effectively managing the high volume of telephone calls which often accompanies tax time (we also handle outside of tax time too). If your firm specializes in tax preparation, payroll services, general accounting, or auditing services, we have the experience necessary to manage your telephone calls.
With the accounting industry branching out into different fields such as business consulting and personal financial planning, it can be difficult to answer all of your telephone calls when you are concentrating on your clients needs. Whatever type of accounting work you do, contracting with us can benefit you and your team. We are much more than your standard outsourcing provider. We provide your accounting business with cost savings through outsourcing coupled with a team of agents who understand your industry. There is nothing that instills trust like knowing that your tax provider will be there for you through the best of times & the worst of times.
When your customers are trusting you with their bookkeeping and accounting work, they need to be able to reach you at any time of day. We help accountants and accounting firms like yours operate more efficiently by helping facilitate around the clock customer service and sales assistance.
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