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Answering Service & Call Center Services for Business in the Accounting Industry

The accounting and tax preparation industry is a $100 billion industry. While there are larger firms such as H&R Block, Deloitte, and Price Waterhouse who command nearly 50% of the industries annual revenue, smaller local tax accounting and preparation firms with revenues of under $1 million are a large part of this industry. With so many smaller firms, there is a need for an accounting answering service as small businesses can enjoy cost savings by outsourcing their receptionist duties to a third party, such as a call center agent. If you are a small accounting industry business and provide services such as accounting, tax preparation services, bookkeeping, auditing services, or other related services, you know that answering your calls can sometimes be difficult. An answering service can help by managing your calls so you can concentrate on your business.

Specialty Answering Service provides a complete answering service, receptionist, and advanced all center solutions to the entire accounting industry. If your firm needs basic service or advanced level services such as outbound calling, customer service, and client retention, our service has been helping accounting and tax preparation businesses like yours in the busiest times of the year and still able to keep clients happy by managing high volume of telephone calls. If your firm specializes in tax preparation, payroll services, general accounting, or auditing services, we have the experience necessary to manage your telephone calls.

With the accounting industry branching out into different fields such as business consulting and personal financial planning, it can be difficult to answer all of your telephone calls when you are concentrating on your clients needs. Whatever type of accounting work you do, an answering service can benefit you and your team. Specialty Answering Service is much more than a phone answering service. We provide your accounting business with cost savings through outsourcing and a team of agents who understand your industry and can provide your callers with the confidence they need to continue to use your services. There is nothing that instills trust like a live operator answering a phone 24 hours a day.

When your customers are trusting you with their bookkeeping and accounting work, they need to be able to reach you at any time of day. Our accounting answering service helps accountants and accounting firms like yours operate more efficiently by helping facilitate around the clock customer service and sales assistance.

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• Tax Preparer / Tax Preparation Answering Service

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