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Advanced Call Center

Call Center for Businesses Requiring CRM, Advanced Capabilities, and Total/Partial Product Fulfillment Services

Specialty TAS's is prepared to aid you in enhancing your brand and growing your business. Our advanced call center service combines web integrated technology with highly trained customer service personnel to offer your business the pinnacle of customer relationship & customer care solutions as well as total integrated product fulfillment.

We specialize in customer care and advanced customer relationship management protocols. We can also provide support to e-commerce companies, handle supply chain management, initiate and manage sales and marketing, as well as provide logistics & fulfillment resources. Please use the information below for a more in-depth analysis into what Specialty can do for your business.

All customer accounts are individually tailored to meet and exceed your businesses present and future needs. And, with our advanced technology and web integrated fulfillment and package management, we are able to merge seamlessly into your pre-existing business protocol. Our operators grow as your product grows, becoming more knowledgeable and proficient with each new call and new customer.

Please take a moment and explore the following 4 key benefits of utilizing our call center service:

  • Improve Customer Loyalty and Customer Satisfaction Through Superb Customer Relationship Management
  • Outsourcing Vital Business Tasks to We Greatly Reduce Capital Costs from Up-Front Investments and Overhead
  • Organizes Your Business with Web Integrated Account and Product Line Access
  • Maximize Revenue Stream Through Up-Selling, Word of Mouth Advertising from Customer Satisfaction and Customer Loyalty, and New Customer Acquisition

Advanced Call Center Capabilities List

  • Management of Your Un-Closed Leads
  • Order Entry and Order Fulfillment
  • Ability to Up-Sell Products
  • Coordinate Outbound Telemarketing Campaigns
  • Credit Card Processing
  • Web Enabled Live Chat Customer Support Feature Monitoring
  • Helpdesk Support with Tiered Problem Resolution
  • Merchandise Returns Processing Web Based Applications
  • Manage Customer Service & Order Inquiry / Processing Query's
  • Warehousing of Your Products Including Packing & Shipping
  • Advanced Call Center Capable of Product Package Assembly
  • Supply Chain Management Including Materials Planning & Procurement
  • E-Commerce Shopping Cart Technology
  • Advanced Call Center Web site Design & Build Services
  • Payment Processing Services including Collections Management
  • Design and Integration of Customer Loyalty Programs
  • Import and Export Management Programs

Contact Us For An Advanced Call Center Price Quote

The applications we are able to manage are limitless. For more information including pricing & plan options or a personal business consultation, please fill out the contact form below or use the navigation and contact information on the right to get a more in depth view of what we are capable of doing for your business.

Please note that fields marked with a "*" denote they are a required field

Advanced Call Center Equals Advanced Support

Availability: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.

Specialty Answering Service is what your business needs to succeed, grow, and prosper. We are so advanced you will wonder why you didn't discover us sooner! From order processing and fulfillment services to message taking and market research, our advanced call center is ready to assist you.

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