Advertising Sales Answering Service

Call Center Staff Turns Advertising Phone Calls Into Sales

If you are in the advertising industry and are helping drive sales for your clients, adding an answering service as a part of their advertising model can help increase sales. Specialty Answering Service work with your customers so we will be available 24 hours a day to answer their sales line, the line that you are making ring. We can provide your customer with a toll free telephone number or we can answer their calls through call forwarding. Once we receive the calls, we are capable of helping close sales, processing your orders, up selling your products, cross selling your products, and even processing credit cards.

We Can Help Your Client Increase Sales

As an advertiser, you know how to make the telephone ring, but what happens when that telephone goes to voicemail or worse yet the call goes unanswered? Many businesses in the advertising and marketing industry have chosen to utilize Specialty Answering Service and present our service suite to their customers as a way to guarantee that each call gets the attention it deserves and your customers are getting the highest return on their investment.

Offering our telephone answering service to your customers means their sales numbers are increasing by the sheer presence of a live voice, and your advertising firm looks more and more competent by helping them achieve their sales goals. And, our operators can do more than answer phones. We can help with:

• Processing Orders: When the telephone rings at our service, our operators have access to all of the custom account information that you setup for your client. Our staff can process orders directly on customers websites or we can setup an order processing account at our call center that our operators can access to process orders on your customers behalf. If you are helping drive sales and make the phones ring, you want our order processing service if you are working with any ecommerce businesses or catalog order taking clients.
• Advanced Sales Capable: From simple entering order information into a web form to a more complex sales process, such as a sales pitch or qualifying questions before a quite can be made, Specialty Answering Service can help. If your marketing customers have a more advanced sales model, we can still be of service and help them achieve the most return on their investment.
• Up Selling & Cross Selling: Each time the telephone rings, we see it as an opportunity to sell your products or services. If that customer is willing to buy, they are also more susceptible to accepting other offers at discounted prices. We help your marketing firm by having the ability to make your customers feel confident in buying your products, but also giving them the opportunity to purchase others as well.

Getting your customers telephones to ring is one side of being in the advertising or marketing industry, making sure those calls are capitalized on is another. By offering Specialty Answering Service to your clients, you are making sure that the most is made from each telephone call. From order processing to sales assistance to making your business seem and look more professional, Specialty can assist your customers. Contact us at 1-888-532-4794 to see what type of bulk options we can offer to your customers.