Answering Service for Advertising Firms

Answering Service / Call Center Staff Helps Answer Telephone Calls Generated By Advertising

Specialty Answering Service provides live customer service and sales support 24 hours a day to help support any advertising campaign. For large or small businesses, advertising budgets are important to the growth of a company. Each advertising dollar needs to be allocated correctly and each inbound generated lead needs to have information captured and managed right. We can provide telephone answering service to help you capture each lead by a live voice, something voicemail or automation just cannot achieve.

Additional Ways We Can Assist In Your Advertising Campaigns

In addition to basic telephone answering service, we can also offer another brand of support to your generated leads and inbound calls.

• Email Management: If you are engaging in email advertising or online advertising, your customers may be contacting you via email. We can respond to your customers emails as if we were members of your own staff ensuring customers get an immediate response to their questions. Any responses that we are unsure of, we can contact you via telephone and inform you of the hot prospect that needs to be contacted.
• Web Communications: Web advertising generates online leads who may not feel comfortable or have the time to use a telephone to contact you. We can monitor your online messaging or live chat system and communicate with your customers through instant messaging when they visit your website.
• Order Taking: If you are advertising for particular products (such as direct television advertising or catalog advertising), outsourcing to our service means we can process orders after every telephone call 24 hours a day. This is something that would cost your company too much money to manage in house whereas we can perform it for pennies.
• Appointment Setting: If you are advertising to generate inbound calls for a particular meeting or appointment, we can set appointments on your website through an online web calendar as well as on our website if you have no calendar.

Maximize Your Advertising Budget

Through state of the art equipment and employees who care about your calls, Specialty Answering Service can make the most out of your inbound calls by capturing customer data and taking each call from start to finish. Leads are all about quick turn around and rapid response. We can get your messages & advertising leads to you quickly via email, tech message, or even patching hot leads directly to you or your office staff.

There is no point in allocating your advertising budget and not accounting for lead management. Specialty Answering Service's live operator phone answering service can help your business capitalize on each lead and make the most out of your advertising dollars. Call our answering service sales office today at 1-888-532-4794.