Answer Service

Answer Service

For years, Specialty Answering Service has provided countless companies a superior answer service, inbound and outbound call center service, and telephone answering service for their growing business. Small businesses and large Fortune 500 businesses have benefited the flexibility and custom built solutions we are able to provide. No matter what area of the nation you are in, or even if you have a global business, we have the right answer service solution.

A Successful Answer Service Helps Your Business

Our answering service succeeds when you succeed. We are only as strong as our customer base so we are always working on improvement. We are dedicated to your business and strive to have your business professionally represented by dependable call center services. If you are looking for bilingual service, multilingual service, or virtual office support, we are focused on your success and are able to customize the right solutions for you. With Specialty's answer service, you always get:

• Dependable Service: With multiple redundant backup systems and virtual and hosted call center software, we are able to provide our answer service with virtually 100% uptime.
• Custom Answer: We customize our answer service to adapt to your business. No two businesses are the same so we customize everything from how we answer to how we manage your calls.
• Professional Answering Service Staff: Our trained U.S. based staff is able to professionally represent your business and be an true extension of your business.
• Answer Service: An effective, cost effective way to handle your after hours or overflow business calls. When we answer your calls, our service represents your business and provides the utmost customer service and customer care.
• Virtual Office & Virtual Receptionist: Our virtual office service can do everything from professional phone answer to IVR and and transferring of emergency calls. Our service is setup to manage everything an in house receptionist can do.
• Order Entry Service: Included with live answer service support is the ability to take advantage of any of our services, including our order entry service. Our skilled answering service agents can take customer orders by interfacing with your e-commerce website or creating our own interface for our own staff. When we answer your calls, know that your telephone calls are being managed by sales experts, able to manage even the most complex up selling or cross selling responsibilities.
• Reservation & Scheduling: Our live answer service representatives can take your customer appointments or reservations and post them to an online calendar.

Complete Telephone Answer Service & Call Center Services

Specialty Answering Service offers a complete array of services for your business. From basic answer service accounts to complex call center services and solutions, we exist to help your business grow and take full advantage of any inbound opportunity. We always answer your customer calls quickly and though we offer many different services, each service is managed professionally. Whatever type of service you are looking for - appointment scheduling, order processing, customer service, voicemail service, or telephone answering service - we offer the highest caliber service in the industry.

If you are ready to save money, increase your profits, and offer better customer service and support to your customers, contact Specialty Answering Service for a custom answer service solution today.