Answering Center

Specialty Answering Service is Your Answering Center

Specialty Call Service is designed to service the needs of businesses across the United States. Each individual location specializes in servicing the needs of specific businesses. These niche centers are staffed with highly skilled agents who are trained specifically for each particular industry.

Medical Answering

Specialty’s medical service is focused on the medical industry. The center is built around the Physician office, but also focuses on ancillary medical fields. From home health to hospice, from dentistry to ophthalmology, our Medical Contact Center is able to handle the needs of Doctors, Pharmacists and Medical Professionals throughout the country.

HVAC

Specialty’s HVAC center is the leader in providing call center services to the heating and cooling industry. Air Conditioning Contractors, Plumbers and Heating Contractors utilize this industry specific answering centers. In additional commercial heating, cooling, plumbing and refrigeration are cornerstone clients that look to the leading in answering service.

Appointment Scheduling

Companies can Increase business, become more efficient, and reduce costs. The scheduling center can enhance customer satisfaction and corporate image. With features such as scheduling in real-time and our patented online schedule management software. Businesses have come to rely on the proven leader in appointment scheduling.

IT

Specialty answer the call for a number of IT companies. In the IT game, you never know when a crisis will happen. Most likely, thanks to Murphy’s Law, it usually happens at the most inopportune time. Our operators can help any IT company, through phone messaging, emergency dispatch or online support, an IT answering center is a necessity for any business.

Real Estate

Specialty has many divisions in their Real Estate Answering Service. The two main branches are property management and real estate sales. The property management center deals mostly with the needs of apartment complexes, military housing and commercial real estate management. The Real Estate Sales answering service utilizes specific real estate scheduling and showing software. Specialty Answering Service also handles calls for mortgage and real estate investment companies.

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