Specialty Answering ServiceHome | Blog | Google+ | Twitter

Live Answering Services InformationDetails About All Our 24/7 Live Answering Services

Dun & Bradstreet Registered
ATSI Member
CAM-X Member & BBB Accredited
Customer Service Questions & Answers
Home > Services > Live Answering Services Information

More Information About The Live Answering Services We Provide

Live answering services refer to your business phones being managed by a live operator at instead of automation (press 1 to leave a message, etc.). We feel that a live operator answering each telephone call increases sales as well as helps customer service and customer retention. A live operator is available 24 hours a day, 365 days a year - including weekends and holidays.

We understand the need for people to speak to a real person. That's why we created our live receptionist answering service instead of taking the easy route & just providing voicemail. This is true both in a small business and a corporate level capacity. First impressions count and having your phones forwarded to us around the clock mean your callers will be greeted with not only a live voice but a professional person that cares about your business. Its not always possible to answer your calls during business hours or after hours, this is why outsourcing to providers like Specialty are so useful. If you are still using voicemail or 100% IVR automation, you could be costing yourself business by not providing the highest level of customer service possible. Responding to your customers when they call is the answer to a successful business and outstanding customer service.

For more information about any of the things we can do here backed by a real living breathing person, please check out the links below: You'll find Specialty is the best live answering service you will ever use:

Service Associations We Belong To

© 2012 Specialty Answering Service, All Rights Reserved