Answering Telephone Calls

Answering Telephone Calls Professionally Is The Most Inportant Step to Growing a Business

Answering telephone calls is just one job of Specialty Answering Service. If you are looking for a high quality telephone answering service with the ability to perform technical and advanced call center services as well, we can assist and give your office a real benefit. When the phone rings at our answering service, our professional virtual receptionist will answer your telephone in your company name, take messages, relay messages along whatever telecommunication lines you prefer (email, fax, etc.), and can even patch callers directly to your phone to speak directly with the customer.

Superior Telephone Answering Service

Specialty Answering Service has been providing high quality completely customizable telephone answering service for years. Our answering service is affordable enough for small business owners and robust enough to handle the most demanding and technologically dependant accounts. While answering telephone calls is a small window into what we do, all of our services are available 24 hours a day, 7 days a week. We can provide business services including:

• Telephone Answering Service: Answering your telephone calls has never been easier. Simply forward your phone lines over to a number we provide or directly advertise any forwarding number we provide you to have our answering service operators pick up your calls.
• Order Entry: If you have a website and want the operators to do more than answering your alls, we can also provide order entry and order taking services as well. We tell customers about your products, answer any questions they have, and input the order information directly into your website. This is the perfect fit for any ecommerce, catalog, or direct television advertiser.
• Virtual Office Services: If you are a small business and cant afford employees to help the basic functions of your company, utilize our virtual office suite of services. When we answer your calls, we act as extensions of your office and your virtual secretaries, routing calls and managing customer needs.
• Contact Center: We can perform full service contact center work such as click to call services, instant message monitoring, help desk support, and all around professional customer service interactions. Our contact center services can help expand your sales and customer service.
• Medical Answering Service: Many answering service base their operation on medical answering services. We can answer your medical telephone calls in our call center with the professionalism of your own office staff.
• Event Registration: Beyond answering your telephones, we can register your callers for any events or meetings your company is holding. We can interface with your own web based software or we can process event memberships directly through our own software.
• Dealer Locate: If you have one or more physical locations, Specialty Answering Service can answer your phones and act as a dispatch service, directing callers to the right location to purchase your products or utilize your services. This is a great service for franchises, restaurants, and more.

Specialty Answering Service has been answering telephone calls for years and turning each telephone call into an opportunity. If you want an answering service that can do more than just answer your calls, contact Specialty. Each call is a valuable way to grow your brand and many times the operator answering telephone calls is the first interaction an individual has with your company. Don’t waste away any opportunity to grow your brand. Contact Specialty Answering Service today at 1-888-532-4794 and see why all great relationships start with answering telephone calls.