Lead People...Manage Things

Master The Five Key Facets of High Performance Leadership

Many people in leadership positions struggle with understanding what makes a great leader. While billions of dollars are spent annually on leadership development, quality leadership is still in short supply.

Organizations have responded to the demand for high performance leadership with myriads of education and training programs and resources, which seem to be plentiful,...Amazon.com has over 9,000 references on leadership...yet most organized attempts at developing high performance leaders fail to achieve their aims.

So what does work?

In working with leaders we have isolated five key characteristics that successful leaders demonstrate. These work extremely well in all settings, be it governmental, non-profit or for-profit commercial. These five key facets of high performance leadership are universal.

They are easy to remember using the acronym FACET. Here they are...

Focus - Authenticity - Courage - Empathy - Timing

Focus

Effective leaders stay focused on the outcomes they wish to create, and don't get too married to the methods used to achieve them. They provide this 'outcomes focus' for their organization by emphasizing the mission, vision, values and strategic goals of their organization and at the same time building the capacity of their organizations to achieve them. This capacity building emphasizes the need to be flexible, creative and innovative and avoid becoming fossilized through the adoption of bureaucratic structures, policies and processes.

Authenticity

Leaders who are authentic attract followers, even leaders who are viewed as being highly driven and difficult to work for. Simply put, they are viewed as always being themselves?and therefore followers know what to expect from them and can rely on them, come thick or thin. Authenticity provides the leader with the currency to obtain 'buy-in' from key stakeholders, because it builds and maintains trust. Authenticity is the bedrock upon which the other facets are built.

Courage

The challenges facing leaders today are immense, and require great courage to overcome. Leaders are constantly being challenged by others, be it their own team, customers, the public or other stakeholders. Standing firm in the face of criticism, yet having the courage to admit when they are wrong, are hallmarks of courageous leaders. For example, shifting an organization from being introspective to becoming customer focused requires courage when people pay lip service to the new direction...it means calling people on their bluff.

Empathy

Effective leaders know how to listen empathetically?thus legitimizing others' input. By doing so, they promote consensus building, and build strong teams. They coach others to do the same, and so create a culture of inclusiveness. They tend to be great listeners who capitalize on the ideas of others, and provide recognition for these ideas, yet they don't get bogged down in overly complicated dialogue. While they create learning organizations that place a high value on dialogue and continuous feedback, they know when to take action, when to 'fish or cut bait', which brings us on to the final facet...

Timing

The one facet that can make or break a leader is in knowing when to make critical decisions and when not to. All of the other facets must be viewed as subservient to getting the timing of critical decisions right. There is a need to be focused, authentic, courageous and empathetic, but get the timing wrong on critical decisions and everything else stands to be nullified. Great leaders move with appropriate speed. They don't believe that everything must be done immediately...they know how to prioritize, and how to get their team to prioritize. As well, they engage in timely follow-through to ensure actions that are committed to happen in a well coordinated and timely way. They use time as an ally.

Is that all it takes to be a great leader?

These facets of high performance leadership are not exhaustive. Just as one would look at the facets of a diamond, upon closer observation other facets become observable. Any person can aspire to being a great leader by commencing with these facets. If you are in a leadership role, regardless of your position in your organization, start by asking yourself the following key questions:

Key Questions

How focused am I? How much of my time do I spend communicating and inspiring people about our mission, vision, values and strategic goals? How much focus do I create in my organization? How married am I/my organization to methods that have outlived their usefulness?

Am I viewed as authentic? Do people see and hear the real me? Do I wear a mask at work, and remove it when I leave each evening?

How courageous am I when my values, vision and goals are challenged? Do I stand firm and only change my position when I know that I am wrong? Do I have my team identify what they need to STOP doing, what they need to START doing and what they need to CONTINUE doing to achieve our focus?

How empathetic am I? Too much/too little? Do I create enough opportunities for open and candid dialogue? Do I ever find myself and my team getting bogged down in consensus building, or achieving false consensus? Is there a feeling of inclusiveness amongst the members of my team and throughout our organization, and with other stakeholders, including customers?

Do I make and execute decisions in a timely fashion? Do I know when to 'fish or cut bait?' - do I demand well coordinated and timely execution of strategy from others? Do I use time as an ally?

What you can do to create a high performance leadership culture...

Asking these questions in a candid way will open up many possibilities for you, your organization or your clients...if you have the courage as a leader to do it.

Building and sustaining a high performance leadership culture takes time, patience and a clear focus on the vital few characteristics that leaders can develop naturally and authentically. Listening to what people expect from you as a leader, and then responding empathically, in a timely fashion, will move you dramatically towards mastering these five key facets of high performance leadership.

Above all, you need to TAKE ACTION.

About The Author

Brian Ward is a Principal in Affinity Consulting. He works with senior and middle management and their teams to improve performance. His website is at http://www.affinitymc.com where you can sign up for his free monthly ezine Strategy in Action

brianward@affinitymc.com

---

Leadership In The Zone!

"You do not merely want to be considered just the... Read More

The Seven Army Values - Theyre Not Just For The Military

The Army defines seven values that soldiers should strive to... Read More

Leadership Skill Training

Quality leadership is a positive asset that is needed in... Read More

Leadership Skills and Ability

What is true Leadership.Is leadership something we are born with... Read More

Leadership and The Dirty Work

The airline, Jet Blue, has been featured in many magazines... Read More

5 Power Keys For Leadership Success!

Did you know that you can successfully handle most leadership... Read More

Steps to Becoming a Good Leader

STEPS TO BECOMING A GOOD LEADER: 1. Develop a master... Read More

Leadership and Change in a Holographic Universe

Have you ever noticed that since the early part of... Read More

A Call to Men to Live a Strenuous Life!

Any man would be justly proud to claim even a... Read More

Choose Your Best Life: Where Are Your Choices Leading You?

According to the dictionary choice means "to select freely after... Read More

The Six Essential Leadership Attributes

Leadership is the foundation for all organizations, whether corporate, nonprofit... Read More

Shades of Grey: Government, Religion, & People

Some think that everything is black and white. I'm beginning... Read More

From Failure To Victory; The Cats Out Of The Bag!

Did you ever think that all of the great heroes... Read More

Father Knows Best

A good strong example of a family leader would be... Read More

Having Fun In Leadership

"Don't measure your life by your goals, but rather by... Read More

Being an Extraordinary Leader Through Tough and Challenging Times

Tough and challenging times will surely come. That is a... Read More

Leadership Like Water-Water Canoeing

Although world business is undergoing historic changes, the prevailing view... Read More

Leadership For Deep Results: Without Them Are You Wasting Your Leadership And Your Life? (Part One)

I've challenged all leaders I have worked with during the... Read More

Leading In The Face Of Disaster

The date was Saturday, April 11, 1970, the time 13:13... Read More

Peek Inside The Heads of Amazingly Successful Leaders

Would you like to know what really goes on inside... Read More

3 Elements of Leadership Power!

In an article discussing the need for innovative products and... Read More

Give Your Valentine A Very Special Gift - Empowerment

Delegating is a commonly misunderstood concept. Delegating is not about... Read More

Weakness, Struggle, Fear, Knowledge, Growth, Courage, Leader

Theodore Roosevelt was one of the most remarkable men in... Read More

Strengthening Leadership Development with Employees

Within every business lies a network of people who are... Read More

Leadership: Wisdom of the Ages

If you gather 100 experienced leaders together to share with... Read More