There's a programme currently running on BBC Television in the UK called - "Little Angels." It's a series that offers help and advice to parents who're experiencing behaviour difficulties with their children. I'm sure there are similar programmes in other parts of the world. The children are often out of control, won't do what they're told and generally dominate the family.
Part of the programme shows the parent dealing with the child while receiving instruction from a clinical psychologist through an earphone. The psychologist watches what's happening and constantly tells the parent to reward the child, with words of support, when they do something well. When the child misbehaves, the instructions are to ignore and leave them alone.
There is a huge temptation for the parent to reprimand the child but this is not permitted by the psychologist.
There isn't a whole lot of difference when dealing with adults who misbehave. If you're a manager of people, think for a moment about that "difficult" employee who never seems to do things quite right and takes up so much of your time and attention. Maybe that's just what he or she wants - your time and attention; and as long as they continue to get what they want - they're going to continue being "difficult."
If you have a "difficult" team member or employee, try concentrating on what they do well and tell them about it. Spend less time with and even ignore them when they misbehave. It's not uncommon for managers to invest 90 percent of their energy responding to negative performance and only 10 percent strengthening positive performance. If you "reward" good behaviour - you'll get more of it. If you "reward" bad behaviour - you'll get more of it.
Discover how you can generate more business by motivating your team! Alan Fairweather is the author of "How to get More Sales by Motivating Your Team" This book is packed with practical things you can do to get the best out of your people. Click here now http://www.howtogetmoresales.com and http://www.alanfairweather.com

It is sometimes valuable to bring the sales manager into... Read More
Times of cost cutting and downsizing has dramatically impacted the... Read More
Many companies have dress codes, which include jewelry. Some companies... Read More
A few weeks ago I asked my readers what the... Read More
SEXUAL HARASSMENT COMPLAINT INVESTIGATION PROCEDUREEvery complaint will be thoroughly investigated.... Read More
"Become the Squeaky Wheel", a new book just published, explains... Read More
One of the most common complaints that business owners have... Read More
"Treat people as if they were what they ought to... Read More
Ah, the wretched pain of delegation. It comes easy to... Read More
Sometimes.In fact making some small changes to the circumstances when... Read More
Most of us have found ourselves working on a team... Read More
For example, in a small, two-person company, there is often... Read More
Six Sigma is a highly disciplined process focused on satisfying... Read More
IntroductionThe role of the Human Resource Manager is evolving with... Read More
Have you ever noticed french fries taste the same at... Read More
This article begins with a tip of the hat to... Read More
Did you know that business executives spend about half their... Read More
Several decades ago, a passenger jet approached a Florida airport... Read More
OVERCOMING FEAR OF FIRING "It was obvious that this employee... Read More
It is vain to do with more what can be... Read More
Time To Market (TTM) is a vital concept that every... Read More
A good consultant provides specialist abilities and experience, innovative ideas,... Read More
Interest in the field of human resources has exploded in... Read More
My mechanic has me trained. When I take my car... Read More
People in leading positions are often in a dilemma: on... Read More
Management guru Tom Peters says white collar workers and managers... Read More
We all spend time on planning vacations. If it's not... Read More
To get the best results you have to be very... Read More
Pinpoint your own blocks to assertiveness: fear of disapproval, need... Read More
IntroductionWhen Alex Osborn invented the creativity technique called brainstorming, I... Read More
Hiring employees is a huge responsibility. Before hiring anyone, be... Read More
What is a Virtual Assistant? A Virtual Assistant is a... Read More
What's everyone's favorite topic around the water cooler? Bad bosses!... Read More
TEAM DECISION MAKING: Managers who invite participation believe that people... Read More
Employers have rapidly begun to understand the importance of stress... Read More
Performance Management is a process that both employer and employee... Read More
Bar Charts and the Information ChallengeWhether one is an unknown... Read More
Your use of voice mail tells others a lot about... Read More
Sometimes when I conduct my workshop on Effective Meetings, one... Read More
Maximization methodologies have long been used in business to produce... Read More
Teamwork is a process that can be experienced outdoors and... Read More
One of the greatest obstacles to progress can often be... Read More
IntroductionAre you looking for a way to gain control of... Read More
A good leader has the ability to empower others. It... Read More
Many people believe that they conduct effective meetings, when all... Read More
Part Two of Creating Well-Defined Processes SeriesNext Week: ImplementationLast week,... Read More
In my book Talking Points: 25 Tips for Clear, Credible... Read More
Companies are welcoming a diverse range of employees (The Sunday... Read More
I've often heard managers say - "My door is always... Read More
Recruiting and hiring are often done in haste, leaving the... Read More
Answering Service ResourceAnswering Service Resource |