Birmingham Answering Service

Birmingham Telephone Answering Service

Specialty Answering Service is your Birmingham alabama virtual receptionist, sales staff, and customer service department. We are available in the daytime, nights, weekends, and whenever you need us. If you are looking for a complete live operator answering service, voicemail, or a mix of the two, we are here to help develop a custom protocol for you to assist with how you operate your business. We provide the services you need. From how we customize your script and how we answer your calls to customizing how your messages are dispatched, we are here to help you.

How To Use our Answering Service

Using our answering service couldn't be any easier. We provide you with a toll free or local to our call center number which you forward your business phones to. Though the toll free number comes with an extra charge per month, it is significantly cheaper than purchasing your own toll free phone number and you can use the number in your own advertising. When your phones are forwarded to us, any operator who answers your phones get prompted with your information and are able to be effective representatives or your business with custom call handling based on your protocol.

With each phone call we receive, we create a message ticket which we send to your business. We collect all of the information you require and you are notified of the message ticket according to your instructions. Whatever you would like us to record, we can. From basic telephone answering service to more complex contact center and call center services, we are ready to work with your Birmingham business.

Contact Our Birmingham Answering Service

Based on the nature of your call and the custom messages you setup, our telephone answering service truly does act as if we directly worked for your company in your office. From urgent / emergency calls to basic calls to appointment setting, we can do it all. Contact us today to see what we can do for your business. We are waiting to hear from you!