Call Center Services

Real Outsourcing Services that Businesses Need

Our philosophy is simple - instead of having single operators manage calls for many industries, we streamline the process and have operators who understand how to manage calls for single industries. Out of this basic principal has risen less hold times and more effective operators to manage our cleints calls. Our philosophy is far from complicated, however, it has propelled the Specialty as among one of the fastest growing call centers in the United States and Canada while still receiving glowing reviews from our customers.

Our Services Are Available Nationwide

Any of Specialty's services can be utilized by every business in the US & Canada. If we are used for answering call type of service or more advanced types, we can assist. Wherever you are, we always offer an outstanding professional experience and 5 star support. Our competitors simply cannot offer you the kind of low prices Specialty has become recognized for throughout today's fluctuating market. We guarantee the the lowest prices for the highest quality services available. If you are interested in inbound or outbound services or your business requires basic live operator services, Specialty Answering Service can help any business in the US, Canada, and even global businesses looking for a US presence. With services like order taking, outbound support, and live answering services, we offer a complete palette of services for large and small businesses and have the ability to grow as your business grows.

A Truly Diverse Suite of Services

We have trained our staff to be the best in many diverse industries, from HVAC to Limousines to Medical, and they are able to answer for any and every business effect. In fact, we are now available nationwide. We are able to do this through our industry experience. We have been providing businesses with superior services for years which have gained us the ability to understand the best protocols and best services that will work for certain industries. We know how to initially setup accounts according to proven "what works best" methods, enabling us to outperform any other call center providing the same services. We learn from each account set setup, as do our operators, super visors, and our entire organization. From software to customizations, we offer the best type of specialized call center services support to all variety if industries. Let us boost your reputation and increase your business.

Comprehensive Call Center Services

Do you need customer service, help desk services, appointment scheduling, market research, or other inbound or outbound services, we can help by providing all of these services under one roof. Specialty TAS is just what you have been looking for. Whatever your business, we can help. Within the umbrella of our advanced services, we can handle anything from order processing to message taking to market research, and everything and anything your business would need. Following is a few of the services we can offer your company.

• Customer Service: 24 hour customer service support performed as an inbound service or as outbound services such as customer follow up.
• Order Processing: If you have a catalog, an online website or web presence, or direct market your product, our call center can manage large call volumes and process orders on your behalf.
• Live Operator Inbound Services: Our inbound support is the building block of our entire call center. Through inbound services we can handle customer service, web chat services, help desk support, and more.
• Registration Services: We can completely manage your event or class registration services by providing information, processing payments, booking hotels, and even performing outbound reminder calls.
• Bilingual & Multilingual Services: All of the services we offer can be performed as a bilingual service (English / Spanish) and a multilingual service if you have a global client base.

We provide full outsourcing services to businesses and customize each of our services to meet your businesses unique needs. We are capable of handling any inbound call volume and have developed ourselves a complete outsourcing center.

Our Approach to Call Center Services Makes Us Different

Specialty Answering Service provides great answering call services. With us, your customers should be able to contact you at any time, 24 hours a day, using whatever communication medium they want. We have developed all of our services with this in mind. We combine different types of inbound and outbound communication from email response to live chat support to live receptionist support 24 hours a day that allow your customers to reach your business at their convenience. This multi level communications approach to each account we work with ensures you will never miss a call and will always provide the best brand of customer service possible. Businesses don't need to operate 9 to 5 anymore, we offer 24 hour functionality and a different approach that thinks of your customers and what communication methods work best for them. Through our approach, you will experience increased sales and a longer customer life cycle by developing long relationships & loyal customers.