In the direct marketing industry, it all comes down to engaging the customer. Getting their attention in a meaningful way can generate interest in your product. With so much focus placed on this initial impression, it can be easy for marketers to forget about what comes next. A customer reads your advertisement, is interested in your product, and contacts your company. This is the watershed moment: the sale is either made or lost. It is a fact that 67% of potential buyers will hang up the phone if they can’t speak to a live receptionist. If your callers are being connected to voicemail or an automated answering service, then you are missing critical sales opportunities. You need an answering service that always follows through with live voice communication. You need Specialty’s answering service for direct mail advertising.
44% of direct mail is never opened, so don’t miss a call from the 56% of customers who want your product. For about $40 a week, SAS’ 24/7 answering service can ensure your success!
SASDelivering Outstanding Customer Support
SAS is a round-the-clock call center, on task to handle all of your inbound calls. Our customer service specialists are highly trained and have a wealth of experience in the industry. We are more than just an answering service, though; representatives can make outbound telemarketing calls, process orders and shipments, and conduct market research on your advertising strategies. We truly are your all-in-one service, sales, and logistics solutions provider. Everything that we do can be personalized to suit the needs of your business. Our team works with your staff to identify where we can be most helpful, and we provide support accordingly. When you partner with us, you are making a commitment to improved customer service, and in turn, a commitment to improved sales.
Our staff of more than 300 receptionists is capable of handling over 30,000 inbound calls a day. We are dedicated to superior service and make a point to answer all phone calls in 3 rings or less. With bilingual operators fluent in both English and Spanish, we can support your diverse clientele, whatever their needs may be.
Our proven record of accomplishment shows that we know what works best in the direct marketing industry. We lend a professional image to your company and make certain that your brand name is represented all day, every day.
If you are selling products through direct marketing, you need a nationwide call center that can handle tremendous volume. Look no further than SAS. Get started on our 2-week free trial, and ask us how our live service can provide the edge that your company needs to succeed. Specialty is the leading answering service for direct mail advertising, making the success of your business, our business.