My smartphone has changed my life. As a small business owner, being able to check my email, update orders, and research companies on the go is absolutely invaluable. Unfortunately, just because my

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If you are a small business owner, the success of your business isn’t about how cool your logo is or what your product does – because chances are, there are other small

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So you’ve made the decision to use an answering service, and after much deliberation and thought, you’ve come to the conclusion that Specialty Answering Service is the right fit for you. Hooray! But

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Creating the best answering service for the small businesses we answer for is a team effort. Evaluating your telephone calls and providing feedback about our call center operators is the one of

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So you’ve decided to open up a business, but like most people just starting out, your budget is probably lacking. Some startups may require a sizable investment to move forward, while others

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Is that cubicle starting to get to you? Have you been gazing longingly at your calendar, praying that the island paradise picture materializes, and you suddenly find yourself on a white sand

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When you run a small business, you may not have the funds to hire the right talent. As a result, business owners feel overwhelmed by the prospect of doing everything from design

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On a scale of 1 to 10, how boring is your office? With a 10 being straight up dullsville and a 1 being the joint is jumpin’, we would guess that the

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It’s tax season. So if you’re a tax accountant, then that means you’re probably waist-high in a flood of W-2s, phone calls and appointments with clients. With less than two months ’til

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If you’ve ever seen Three Men and a Baby, then you might remember the scene where Tom Selleck is lulling the little baby to sleep reading a sports article about a bloodied

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As a business owner, you may be hesitant about signing on with an answering service. On the one hand, you need help ensuring that every phone call you receive is answered. But

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Running a small business takes brain power. If you are having some trouble thinking about the next big idea, you may need to feed your brain. Did you know that while you

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If you like robots, Interactive Voice Response (IVR) is the most affordable business receptionist. Take a look below at the top 10 ways IVR can strengthen your customer care and save you

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You might be thinking about adding call tracking to your marketing model, but aren’t certain if it’s for you. Here are 3 points to consider. By identifying phone call lead sources and

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Remember when you were little and you used paper cups and a string to create a makeshift telephone? While our society is attached to the Smartphone like some sort of technological conjoined

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Frosty landed a job as a CSR for 2015. He doesn’t have much customer service experience because he is made of snow and just came to life a few minutes ago. Regardless

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Free branded travel coffee mug. Free gift with purchase. Free t-shirt with a gigantic logo on it that you’ll never wear. You love them all. But why? Why are we more likely

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So, you’re on the free trial of our answering service. Over the next 14 days, we want your experience with SAS to be even better than you expected! One of the best

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Proper diction is as important to customer service as diapers are to a baby. In the answering service world, pronunciation is key. So how can you keep your customer service department speaking

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Are you are one of the 86% of Americans who sit all day at work? Studies show that excessive sitting is a key risk factor several major medical issues facing the U.S.

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Did you know that the typical adult human brain requires 20% of your resting metabolic rate (RMR – that’s the total amount of energy your body expends at rest)? So let’s say

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You practically jumped out of bed from another one of those horrible dreams. Your partner rolls over and asks, “Another one of the night terrors, honey?” You nod sheepishly between chest-heaving sobs

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I really don’t like to talk on the phone. It’s been that way since I’ve been a little kid. I used to get so anxious that I had to write down what

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It’s friday. Your brain has totally shut off. One of your coworkers wants to know what you’re doing this weekend. They ask for your phone number. You blank out. Here are 10

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Outsourcing. Turns out it’s not just for telephone calls. The rich and famous have been outsourcing for years! From “The Bachelor” to Cinderella, movie stars, athletes, and even a few of our

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Not sure if your business needs an answering service? In case you were on the fence about outsourcing, here are 50 ways an answering service can help you do business, and make

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As small business owners, we are faced with the never-ending daily task of boosting employees’ performance. Looking for some possible solutions to this dilemma, I turned to a few of the prodigious

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If you have a seasonal business, you have several options available for handling your incoming calls. For instance, you could answer all of the calls yourself, hire a secretary/receptionist, let your calls

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We all have it, we all hate it, and most of us don’t know how to deal with it. STRESS. It has been estimated that job stress and stress-related work absences cost

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Specialty Answering Service is a leading call center company, helping fast-growing businesses close sales and deliver amazing live customer support 24 hours a day. SAS' friendly virtual receptionists and customized call handling create an outstanding virtual office experience. There are thousands of small businesses already using our services. Try SAS for free today.

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