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Has this ever happened to you? You walk by the front desk at the office and find the receptionist hidden behind a magazine or glued to their iPad. The phones are ringing off the

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Imagine that you are speaking with a customer service representative to place a balloon order for your kid’s first birthday. Everything seems to go smoothly, so you hang up, certain that the order

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Try our answering service with a free, no obligation two week trial period. We’ll show you everything we have before you sign up, so you know there are no monsters hiding behind

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It’s only fitting that an answering service should post a list featuring some of the most famous phone calls throughout history, whether real, or imagined by the Hollywood machine. Take a look

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What happens when the marketing department of a US based call center has downtime around Shark Week 2014? Check out the video below to find out.

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Jane is an amazing small business owner, but she can’t do everything. Between answering her phones and responding to emails, she has no time to WOW new customers. The result: Jane is

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Put all of your customer service eggs into one affordable basket. Specialty Answering Service has a handle on your small business needs, and we won’t crack under pressure. Check out our latest

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Ever wondered how a typical answering service conversation unfolds? You’re in luck! We have compiled a few call center sample calls that will help you gain a better understanding of call flow

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When the sky is falling, SAS ignites small business owners productivity, and shields their reputation for excellence. Specialty Answering Service offers out of this world solutions for asteroid-sized business problems. Get the

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At some point or another, everyone has a bad customer service experience. It may be offensive, embarrassing, or upsetting, and has the ability to turn an otherwise peaceful day into a disaster.

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At SAS, connecting businesses to their customers is our first priority. We want to wow your customers over any channel and at any hour, going way beyond just answering phones. We can

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