At Specialty Answering Service, our experienced operators are available around-the-clock. With a 24-hour answering service at your disposal, your business is always open, even when your doors are closed. Find your city and state below, and we’ll show you what solutions we offer in your region!
Local answering services may have a friendly, small town feel. But can they handle your call volume? The staff at SAS answers every call with a smile. A nationwide answering service with the personal touch you need. Click on the interactive map and e-jump over to your area. See what we can do for you!
If you’re using a local answering service to field your inbound calls and manage customer care issues, you are gambling with your company’s reputation. Research shows that 86% of consumers will stop doing business with a company because of poor customer service. Consider this: local phone answering will have extremely high call volumes at the same times of day, around 8am and 5pm. A smaller service means less staff, and that translates into longer hold-times for your customers. With SAS, we answer every call in 3 rings or less. Expedient, expert service keeps your image glowing.
Did you know that 80% of a company’s future revenue comes from 20% of existing clients? When customers feel valued, they will return to your business time and again.
With a large number of operators fluent in both English and Spanish, we are able to provide assistance for your Spanish-speaking clientele in their primary language.
At SAS, we can create a service tailored to the specifics of your organization. It’s simple: tell us about the kind of service you envision, and we will make it happen.
With an around-the-clock answering service, your clients can access your business whenever they need assistance. Local centers have limited resources. If it’s 3 a.m., SAS is there.
Our experienced operators are always kind, courteous, and efficient. With regular internal quality control checks, we offer the kindness of a local answering service.
We lead hectic lives. Customer service requests may come in outside of the typical 9-5 workday. Whether it’s a swing shift worker, or a busy mom who doesn’t have free time until after the kids get to sleep, clients need help at all hours of the day. If you’re using a local service, 24-hour coverage may not be available, or may be substandard. SAS promises you’ll never miss a call or an opportunity to show customers you care.
Do you need a U.S. presence for your international business? Look no further, you found it. At SAS, we pride ourselves on the fact that all of our agents and call centers are located stateside. We have the capacity to handle extremely high call volumes, and we are at the ready to represent your brand.
SAS offers a superb U.S.-based service without the added expense of a physical office. SAS has a group of bilingual operators and also offers multilingual IVR service to support the needs of any international company. There is peace of mind in knowing that with SAS on your side, there’s no such thing as a language barrier.