Dealer Locate Service

Dealer Locator Service

The Specialty Answering Service dealer locate service will help your customers get in touch with the nearest location, contractor, vendor, franchise, or representative closest to them. Our dealer locate service is a 24 hour service programmed into your existing call center account. We are able to use a dealer locate interface you may already have on your website, or we can create a custom application for our operators built into our call center software. We give your callers the information they need when they need it.

Our dealer locator service is very versatile. We can match up callers with the closest vendor to their zip code, closest location, most appropriate location for their need, etc. We can also rotate referrals and give them to your sales reps in a round robin fashion with accurate record keeping for you to review. We are able to distribute leads based on many criteria. Whatever your needs are, we can program it & create the appropriate application.

Dealer Locate Through Our Call Center

The only way for a business like yours to keep its costs down is to use one business for all of their call center services. Because our service is able to manage virtually any call center application, including dealer locate, we are able to streamline your business and keep your overhead business costs down. Our call center is equipped to manage even the largest dealer locate applications. In the case of franchises, callers call a main number and the operator directs them to the closest service match in their area. Specialty Answering Service is able to manage dealer locate services from the simple to the complex and be your total call center service.

There are two types of dealer locate our call center service is able to accommodate. First is location based referral. We are able to program all of your locations into a custom search module, illicit area information from your caller, input the information into our module, and come up with the closest area matches. Alternatively, we can use a search function you may already have in place on your web site. Another dealer locate service we are able to provide is criteria based match. Here, our call center representatives can connect your callers with the closest location that performs a specific service that are searching for.

For more information on our dealer locator service or any service we offer, please fill out the form below.