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Mailers are not dead. With any mailing advertisement, you have a few seconds to grab a prospects attention, and if they call you and reach a recording, you are wasting opportunities. Call 1-888-532-4794 or fill out our contact form for more information on how we can help.
- 24 Hour Answering Service
- Direct Mail Support Services
- Increase Your ROI
- Lead Capture Answering Service
- Manage Inbound Calls
- Nationwide Answering Service
Direct Mail Answering Service For Inbound Call Support
Specialty Direct Mail Answering Service is a specific call center used to providing support for companies' direct mail campaigns. Specialty offers a variety of options; from simple message taking to order processing; from scheduling of appointments to receptionist service. We even offers a fulfillment house to help ship and manage inventory. While the tasks are varied, the service and mission remains the same; to provide a full support to the direct mail industry.
Direct mail or as it is otherwise known, advertising mail or junk mail is the delivery or materials used to promote goods or services. These goods and services are delivered via the postal service. Direct mail comes in many forms. These forms include post cards, sales circulars, DVD's, CD's, sample products and letters. These letters may be credit card applications, invitations, sweepstakes and other offers. Direct mail letters and merchandise materials can be delivered to both homes and businesses. Direct mail can be sent to pre-screened, targeted, individuals or businesses. It could also be sent in the form resident recipient and sent en masse to geographical postal customers.
Direct Mail Response
Direct mail response is the service we offer. We work to monitor each incoming call to make sure that it is processed in the most efficient manner.
Our service caters to companies that have specific sales and percentage requirements. Specialty can work with targeted directed response or blanketed direct response programs. Whatever the size and scope of the program, the goal of the answering service remains the same:
- Answer Every Call in a Timely Manner: Operators answer each call as they are received.
- Staffing capabilities: If you are expecting one phone call or a thousand telephone calls, outsourcing means you don't need to increase your own staff.
- Capitalize on each program: Get a greater return on your investment by having an answering service manage inbound calls making sure no calls are answered by automation.
- Economize the budget: If you are working on a tight budget and don't have the money for your own staff, we can be your staff.
Our solutions will help to ensure the best results for the direct mail program. The success of every direct mail campaign hinges on the call center support that the program receives. Specialty will continue to provide state of the art, high end back end support to the direct mail industry.
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