|
Affiliate Code / Promo Code
(if applicable):
|
PLEASE FILL OUT AS MANY FIELDS AS YOU
CAN. ONCE WE RECEIVE YOUR INFORMATION, A CUSTOMER SERVICE REPRESENTATIVE
WILL CONTACT YOU TO REVIEW AND COMPLETE SETUP OF YOUR TWO WEEK FREE
TRIAL. |
|
|
Preferred Start Date: (month/day/year)
|
Company Name:
Company Website Address:
|
Answer
phrase: (greeting
to use when operator answers your lines)
Voicemail
phrase: (greeting
to use when auto-attendant answers your lines)
|
|
Business
Description / Services that you provide:
|
|
Estimate of Monthly Call Volume:
< 25
25 - 50
50 - 75
75 - 100
100 - 150
150 - 200
200 - 250
300 +
|
|
Person Filling out this
form:
|
|
|
Main Phone #:
Alternate #:
Fax #:
|
FOR
LIVE OPERATOR MANAGED CALLS:
Do you want your messages faxed or
emailed?
neither
both
fax messages
email
messages
If
"Yes" to fax, e-mail, or both, what Time?
If report
is to be emailed, list email address report should be sent to (you may
list multiple addresses)
|
FOR
VOICEMAIL CALLS:
E-mail address(es) you want messages routed to (2 maximum):
|
Physical Address:
|
Billing Address:
|
Office Hours
Time Zone: |
Accounts
Payable Contact:
Accounts Payable Phone:
|
|
Hold Calls overnight (i.e. do not contact you with
every call)?
If
"YES", hold call from
to
|
Information
Needed on Message Ticket
*Name, Phone, & General
Message are always taken
Please include all other
information we need from your callers
|
|
Please
list the type of calls that should be dispatched immediately
(list calls you need to be contacted ASAP for, all other calls will
be held for the office)
|
Oncall
Staff Names and Contact Numbers
(you may fax or e-mail employee phone lists and on call calendars to:
1-888-844-4129 or to info@specialtyansweringservice.net)
If you have pagers, please note if they are text pagers or numeric only
|
Contact
Instructions (for
calls not being held for office i.e. calls we need to contact you for):
|
| If
we can't reach on-call
(representative from your company we contact for ASAP response calls)
in
what steps should
we take:
|
Problems with Current or Previous Service We Can Improve Upon:
|
|