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Customer Service Questions & Answers

Home Health & Hospice Answering Services

Live Operator Service For Home Health, Hospice, Home Care, And Elderly Care Professionals

Specialty's Home Health Answering Service is dedicated to providing professional, caring, and reliable live operator message and dispatch support to the home health & hospice industry. We provide after-hours support as well as support during normal business hours. In your industry, calls must be handled quickly while still reacting to the sensitivity of the caller. At the same time, non-emergency calls must also be managed professionally and with a friendly demeanor. This basic philosophy is what sets our call center apart from our competition.

  • All calls handled according to three points: Quickness, Accuracy, & Sensitivity
  • We are able to manage after-hours emergency calls as well as calls during normal business hours
  • Our call center can manage calls for all home health affiliated industries
  • You build the protocols to instruct our operators how to manage calls for your business
  • Message delivery methods are tailored to suit the lifestyle of your on-call nurses and specialty personnel
  • All accounts are given priority 24/7 access to a customer service account manager
  • We are proud to offer a specialty service without specialty prices

For any home health or hospice business, telephone calls must be handled quickly and with compassion for the callers and what they are going through. Calls patched or message sent to the on-call physician or nurse need to be handled equally as fast and urgently. Home health answering service and hospice answering service telephone calls are managed by our service 24 hours a day and with the care and compassion this situation and your industry needs. We offer a high quality answering service for all hospice and home health industry businesses.

Home Health Answering Service Pricing

We are proud to be able to offer a superior home health answering service without the specialty price tag. To download our current rates & plans, please fill out the contact form below and a representative will respond to your request with the information ASAP. For more in-depth information on what our service is all about, please use the information on the right, or call us at 1-888-532-4794.

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Answering Service Free Trial

Our home health answering service would like to introduce you to our call center service to you via our two week free trial offer. During our no obligation free trial, you will get to experience how much a caring and professional call center operator can enhance your home healthcare service, hospice service, or out-patient treatment service. Please take this opportunity to try our call center for two free weeks and allow us to prove to you how reliable an answering service should be. Follow this to our answering service free trial page.

The home health industry is a specialized field and you need a specialized service that knows how to manage your calls. We are a premium home health answering service offering premium call center services to the entire home health industry.

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