To be successful in the automotive retail industry, it takes tenacity. Whether you’re managing your inventory, problem solving with the service department, or making a sale on the lot, you probably don’t spend very much time at your desk. When your phones ring, who is assisting your callers? If your answer is automated telephone answering or voicemail, then it’s time to consider Specialty’s answering service for car dealerships. It is a fact that 67% of customers will hang up the phone out of frustration if they can’t speak to a real person. So without an answering service, time away from your desk could lead to missed sales opportunities and negative customer support experiences. Our live-voice operators can help.
The average cost of a new car is $30K. Missed calls could cost your dealership thousands! For about $1 an hour, SAS’ expert answering can keep your sales in the fast lane.
SASDelivering Outstanding Customer Support
SAS is truly a partner for leaders in the automotive retail industry, and we team with your staff to help manage sales, service, and logistics. We provide 24/7 representation of your brand, fostering fluid communication with your clients and potential buyers. In addition, our receptionists can schedule appointments, make outbound reminder calls, process orders and shipments for your service department, and conduct market research. Whether you are out on the lot or it’s after office hours, our representatives reinforce your dedication to the customer. We know that 45% of business is lost because of poor customer service and we ensure that your clients are met with a courteous, knowledgeable agent whenever they contact you.
Our team of over 300 call center representatives answers an average of 10,000 inbound calls a day. The professional assistance we deliver to your car dealership, auto repair or auto parts business can aid in client retention and acquisition. Our experienced staff works with you to create a plan aligned with the goals of your business. These are just a few of SAS’ many capabilities:
Collaborating with our professional telephone answering service can help you save time and money. Leave the little things to us and focus on what matters most: running your business.
We take pride in our services and we are confident that we can have a positive impact on your business. With our 2-week free trial, you have the opportunity to take us for a test drive and experience the SAS difference for yourself. There are no catches and no hidden fees, just amazing service! Separate your auto retail company from the pack and gain the edge you need to succeed in this hard-sell industry. Specialty is the leading answering service for auto retailers, working hard to keep your business’ motor running.