SAS for churches.

Knock and it shall be opened unto you. Call and SAS shall answer for you!

As the needs of all individuals vary, so do the hours in which they seek support. In matters of faith, it can bring peace of mind to the congregation knowing that its religious leaders are available at every turn. When you couple this with the myriad responsibilities that come with running a church, temple, synagogue, or mosque, it can be easy to feel overwhelmed. Knowing that 67% of people hang up the phone if they can’t speak to a real person, as the leader of your religious organization, you need an answering service ready and able to respond to the needs of your parishioners. With all of the crises, events, and fundraising that occur in the lives of your membership, a telephone call from even one of them is simply too important to miss. That’s where Specialty’s church answering service comes in.

God doesn’t rest, but you should! We understand the importance of your membership. With SAS’ 24/7 answering, you won’t need extra staff – and that can save you hundreds!

SASDelivering Outstanding Customer Support

SAS can help you manage the influx of calls that come your way. Yet, we are so much more than a call center; we can help to schedule appointments and events, order materials, manage donations, and provide emergency hotline services. Our services are completely customizable to your organization’s needs, and we will work with you and your congregation to create strong, lasting relationships. By partnering with us, you open the lines of communication between your religious organization and the community. Volunteer support is certainly nothing to scoff at, but our team of trained, courteous representatives lets you focus on what matters most: connecting your community through faith.

What We Can Do.

With a team of more than 300 receptionists, we are accustomed to handling over 10,000 inbound calls a day. We never outsource our services to other countries, so you can rest assured that every call will be answered by a U.S.-based call center representative. Additionally, we have a pool of operators fluent in both English and Spanish who will help facilitate bilingual communication between you and worshipers.

• 24/7 Answering: Our dedicated staff is available all day long, 365 days a year. We work diligently to give your community around-the-clock access to your services.  In short, we are your very own 24-hour receptionist.
• Hotline Services: There will undoubtedly be times when members of your congregation experience devastating personal events and will reach out to their clergy for support. Compassionate and patient, our agents will be there to respond. Messages will be conveyed to you via phone, text, pager, or email for immediate dispatch when you are most needed.
• Pledge Drives: Whenever a member would like to donate to your religious organization, our inbound telemarketing service is available to process their request. Tithing happens year-round, so we are on task, utilizing your online software to manage payments and keep a record of every donation and amount for your records. We can also make outbound calls to parishioners using lists that you provide, soliciting funding that will help support your church.
• Events & Scheduling: Church groups often run events outside of their parish such as Bible study or retreats. Weddings and baptisms also need to be scheduled in advance. Our friendly agents can disseminate event details, process registrations, and even coordinate sacrament services using your online calender management software.

The Benefits.

Our services can be completely personalized based on the needs of your community. With the increased presence of faith-based organizations across the country, the benefits of our partnership are only limited by your imagination.

• Professional Representation: We believe that better training begets better service, and that is why we train our staff twice as long as the industry standard. Professionalism is at the core of our work, and we have a detailed system of internal and external quality control measure in place to ensure your callers receive the finest care every time they call.
• Nobody to Hire, Nothing to Install: Using SAS’ remote receptionist services mean you can spend more time on your congregation and less time worrying about finding enough volunteers to manage callers’ needs. We can easily work with your pre-existing software, protocols, and contact lists, and there is no new equipment to install to begin service. Our call center is always outfitted with the most cutting-edge technology available.
• Reduced Costs: With month-to-month contracts and per-minute billing, you will only pay for the operator time you use. Our calling plans are always affordable, making them accessible for organizations of any size. When you work with us, you are getting all the benefits of a big business answering service on a shoestring budget.

Communities turn to religious organizations because they are looking to make a connection. With our live-voice service on your side, those connections are sure to be more powerful. We are confident in what we do, and we would like you to experience the SAS difference for yourself. Sign up and get started on our 2-week free trial. There are no hidden fees, and nothing to lose! Specialty is the leading answering service for churches, enabling you to be a consistent support system for your parishioners.