SAS for private jet charter services.

Fly high above the competition. Let SAS pilot customer care services.

Let’s face it: you serve elite clientele. Your customers demand the very best of everything, and the success of your business depends on your ability to provide professional, efficient, and many times, discreet service to your clients. This almost always starts with a phone call. Did you know that 90% of dissatisfied customers do not do repeat business? Your customers want personal service, and they will not tolerate leaving a message on your voicemail. They want to speak to a real person who can quickly address their needs and provide them with the exceptional standard of treatment to which they are accustomed. At SAS’ answering service for private jet companies, that is exactly what we do.

Average charter: $5,200 per hour. Missing calls? You are literally losing thousands! For as low as $1 a day, we’ll cater to your elite clientele and keep revenue from flying out the cargo hold.

SASDelivering Outstanding Customer Support

Specialty provides the highest quality, affordable telephone answering services for small businesses in the industry. We work hard to ensure that your exclusive clients receive the courteous, specialized service that they expect. From arranging appointments to confidential message taking, our skilled operators are the personal link between you and your customers that will give you the advantage you need to soar above the competition.

What We Can Do.

Our team consists of highly trained professionals who are ready to serve your executive clientele 24 hours a day, 7 days a week. Whether it’s 12 p.m. or 12 a.m., if one of your clients finds themselves in need of an impromptu flight, we are on the job. Our receptionists are committed to prompt service, making it a point to answer every phone call in 3 rings or less. From responding to questions about your fleet to providing quotes for charter service, those you serve will appreciate this incomparable level of efficiency.

• Scheduling Appointments: We can interface with your online calendar management software to arrange flights, coordinating planes and pilots according to your protocols. Appointments or schedule modifications are immediately communicated to you and your staff, leaving ample time to adjust your agenda accordingly.
• Customized Solutions: The next best thing to speaking to you directly is speaking to one of our representatives. We will work with you to create a custom in-call script that will mimic your in-office procedures to a tee. Your customers have particular needs and expectations, and we can tailor our features to provide the individualized care they demand.
• 24/7 Professional Representation: Presenting a professional image is essential to the superior reputation of your business. Our agents respond to every one of your clients with the same level of expertise you would offer if you were answering the phone yourself. Safeguarding your passengers is your job. Protecting your brand is ours. Think of us as an around-the-clock extension of your sales office.
• White Glove Service: VIP or corporate clients often receive specialized, distinguished service. When one of your high profile clients calls in, our operators can follow the specific protocols you have in place, rolling out the red carpet, and accommodating their needs with ease.

The Benefits.

With a staff of over 300 agents on your team, you will never miss an inbound call or an opportunity to make a lasting positive impression on current and prospective clientele.

• Focus & Efficiency: Utilizing an answering service frees you up to concentrate on the day-to-day obligations of running your company. You never have to worry about the kind of care your customers will receive; we constantly train, monitor, and evaluate our agents to ensure excellence. Our knowledgeable operators provide the live-voice answering that is vitally important to your business.
• No Additional Staffing: At our national call center, staff works remotely and virtually, which means that you will not have to hire or train additional administrative personnel to manage your phones. You can reallocate that savings to maintaining your fleet and serving your clients 40,000 feet up.
• Reduced Costs: There is no need to purchase or install any expensive telecom equipment to begin service. We have the technology, and we make it work for you. With flexible plans including month-to-month contracts and per-minute billing, you can adjust service at any time. Pay for only what you use, and save yourself thousands in the long run.

Let’s be honest: those you serve have the financial security to go elsewhere, so you need an edge guaranteed to keep them coming back. Our superior technology, professional operators, and reliable internal structure are just a few of the many ways that SAS can help advance your standing in the private aviation industry. Get started on our 2-week free trial. What do you have to lose? Specialty is the leading answering service for private jet companies, offering first class assistance at coach class prices.