Asterisk is more than just a pretty symbol you can use to bleep out foul language. It’s also software!
Created in 1999 by Mark Spencer of Digium, Asterisk is an open source framework that turns regular computers into communications servers. That makes them able to interact with attached telephone lines and networks like the public switched telephone network (PSTN) and voice over internet protocol (VoIP). It’s kind of a do-it-your-self private branch exchange (PBX) kit.
Asterisk supports call queues, outbound dialing, interactive voice response (IVR), call recording, call monitoring, and reporting. The software can also help companies save money by routing their long-distance calls through the internet. It slices and dices! And that’s not all! Did you know that a single Asterisk server can create a world class call center?
On their website, the geniuses at Asterisk say that, “Asterisk is like a box of Legos for people who want to create communications applications.” We love Legos! If you love Legos too and want to learn more, dig deeper into Asterisk here!
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<img title=”Asterisk PBX Infographic” alt=”Asterisk PBX Infographic” src=”http://www.specialtyansweringservice.net/wp-content/uploads/infographic-explaining-asterisk-switching-private-branch-exchange-pbx-technology/asterisk-pbx-infographic.jpg” width=”710″ />
<pre><em>Image originally posted on <a href=”http://www.specialtyansweringservice.net/infographic-explaining-asterisk-switching-private-branch-exchange-pbx-technology/”>The SAS Blog</a></em>