Contact Us Today!
For extended information about how our telephone answering service can assist your medical practice, call 1-888-532-4794 or fill out our contact form.
- Cost Savings
- After Hours & Overflow
- Specialized Medical Service
- HIPAA Training
- Medical, Dental Answering Service
- Outstanding Service
- Medical Disaster Recovery
- Health Care Professionals
- Physician Answering Specialists
- Answering Service for Medical Offices
- Medical Call Center Outsourcing
- Medical Appointment Setting
- Medical Patient Pre-Screening
Want More Information? Not looking for information on our service but looking for medical answers? Check out WebMD.
When Your Medical Office Needs A Higher Level of Outsourcing, Contact Specialty
Our medical answering service is here to serve the message & call management needs of a wide variety of health professionals. From family practice associates to dentists, our answering service is fully equipped to effectively manage your calls.
You Have FAQ's, We Have Answers:
- Q: Can you also schedule appointments for our medical office? Yes. As long as you have a shared online appointment calendar that we can access, we can absolutely schedule your appointments.
- Q: Do you have nurses who will answer the phone calls? No. We are not a nurse triage service. Our operators have "medical" experience because they answer a high volume of medical related calls, but they are not nurses. Any emergencies will be directed back to the doctor on call.
- Q: Can we use you during normal office hours too? Yes. You can forward your phones to the service anytime.
Following are four reasons to choose us to aid your practice
- 24-hour customer support
- A commitment to excellent support for medical professionals
- We pride ourselves on our low pricing, and top quality support
- Answering service with full HIPAA compliancy
If you are looking for the best medical call center service combined with the most highly trained operators backed by the best equipment, look no further than Specialty. We are a premiere nationwide medical answering service designed with the needs of physicians, doctors, and the entire healthcare industry in mind. We are a nationwide service able to provide specific support at the local level.
We Are A Nationwide Company But Give You The Personal Attention You Deserve
Doctors, health care facilities, and businesses in the medical field are the core of our company. Our experience has led to advances in how we run our service including honing our technology and our backup systems to be medical friendly. Our medical virtual office experience, knowledge, and expertise in the medical messaging field has put our service on the forefront of quality and the choice of medical professionals who need rapid response and accurate dispatch of their calls.
From small medical practices to hospitals, we are able to manage accounts of all sizes and volumes. We can handle more calls of a medical nature faster and more efficiently than other services who claim to have medical expertise and experience. We are backed by the best employees and the most advanced equipment in the industry which we have customized to meet the needs of those customers in the medical field.
Our service is compliant and reliable in the event of an emergency boasting backup generators, backup telephone lines and phone providers, and access to all of the call centers within our family (meaning we can quickly route your calls to another center should the equipment of facility itself be completely devastated due to natural disaster). You can sleep well at night knowing your life and death medical calls are answered in a reliable call center that never sleeps and can never go down.
Learn More About Our Company & What Makes Us Specialty so Special
Specialty Answering Service is really a team of medical virtual assistants and virtual operators that work in our call center but are an extension of your medical practice. Because we customize each account, when your telephone lines ring at our service, our trained customer service representatives have access to all of your dispatch instructions. This includes protocols on how to route emergency medical calls as well as basic message taking instructions. Our trained representatives respond to your calls as if they were in your office and trained by one of your staff personally.
How About Giving Us A Try For A Few Weeks?
Want to see what makes us different and how our professional approach to medical businesses can work for you? Give Specialty a try with our two week free trial. We provide the best in telecommunication support to doctors, physicians, hospitals, and other health care providers.
Answering calls for medical offices is the core of any answering service business, and Specialty is no different. Medical calls are the most important and the calls that need to be handled the fastest and cleanest. To make sure we stand out as the right choice, we packed with backups, fail safe's, and protocols to ensure we will be here to answer your most important calls 24 hours a day. We give you peace of mind knowing that when your medical office is closed, Specialty will be working for you.
Think we might be right for your practice? Try our service free for two weeks and let us show you how we perform. Our staff is ready to take care of your patients with the utmost prompt care. We are committed to growing your practice through rapid dispatch of messages and the same phone professionalism your own medical staff possess in your own office. If you would like more information on the capabilities of our medical answering service or our pricing, please fill out the contact form below.
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