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Customer Service Questions & Answers

Online Appointment Service

By using our phone answering service coupled with our online appointment setting service, you are providing a convenient way for your customers to book appointments with you 24/7. If you are not able to answer your telephones, one of our call center operators will answer the call in your company name and book the customers appointment using your web based calendar or a calendar hosted on our own servers. Our service is powerful, customizable, and secure.

Who Benefits from an Online Appointment Service

Any business that books appointments in a team atmosphere need their appointments to be available online. Everyone who works for the business or the team always knows when the appointments are and are prepared. By outsourcing to an answering service, you are able to book appointments around the clock, even with your representatives are unavailable. And, because all of the appointment setting is done online, everyone on your team knows when a new appointment has been booked, if an appointment has been cancelled, etc. Businesses benefiting from our online appointment service include:

  • Lawyers & Attorneys
  • Doctors & Medical Offices
  • Financial Advisors
  • Dentists Offices
  • Tax Preparer
  • Personal Trainers

Since there is no need to install anything and it is all done online, if you already use a web based calendar, we interface right with that so there is no need to change anything about your business.

An Online Appointment Service Is an Asset

Our online appointment service is not a 100% online service. It is a team of answering service operators who book appointments using your online software. When the phone rings at our call center, your account information comes up on our operators screens. Our agents take all information you require for your appointment and input everything through your web interface. Setup is quick and easy and can be added to any one of our existing customers accounts.

Our 24/7 online appointment service is flexible, affordable, and all done securely by a call center that you trust with your calls. To learn more about our web based appointment service or to add it to your account, please call 1-888-532-4794.

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