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For more information about our company or how our operators can place orders for you, call 1-888-532-4794 or fill out our contact form.
- Web Order Taking
- Catalog & E-Commerce Specialists
- Process Credit Cards
- Skilled Call Center Agents
- Fulfillment Service
- A Professional Answering Service
- Access Online Order Management System
- Toll Free Numbers Available
- Outsource Your Order Taking
- A Top Order Taking Call Center
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- Automated Order Taking Process
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Experience Outsource Order Taking Like You've Never Thought Possible
We are a pioneer in order taking services. We program our order processing accounts on a flexible and fully customized back end system which allows our operators to mimic your own office but through our virtual office location. Our experience comes from years of working with businesses who expect the most professional service at the best price and who need our call center to be a reflection of their brand. We seek to provide the most cost effective solution and the highest level of service to our customers.
High Quality e-commerce Solutions To Meet Your Needs
We offer complete inbound outsource order taking to all businesses nationwide. Our suite of services can accommodate all of your order processing and customer service needs. From basic orders following your own web forms to in depth scripts which involve up selling / cross selling, we can provide cost efficient solutions to meet and exceed your businesses needs including:
- Order Capture: Live operators answering your telephones 24/7 helps capture leads and orders that would otherwise be lost. Advertising your forwarding number on your website or forwarding your e-commerce or catalog order line to our office can alleviate hang-ups and lost orders as a result of voicemail picking up the call instead of a live operator.
- Order Processing: Once an order "type" call is received, we can process the order on site. If you already have an e-commerce software suite on your website, our operators can log on to your site & process orders through that interface.
- Customer Service: We can follow your refund procedures, utilize a ticket system, or interface with any web based software to give your callers the same information you would be able to give them.
Improve Customer Relationships With Our Order Taking Service
We understand that every account is unique. But we also observe that each has underlying similarities. We understand that products can differ, services can differ, but what holds true is that your callers need the individual attention they deserve. When you sign up with our order taking answering service, you get a dedicated project manager that will contact you for the first few weeks of service to make sure we are managing your calls correctly and make any changes necessary. We want you to be sure we are performing up to your standards.
We are the definition of order taking and what you have been looking for in an outsource provider. Large national projects or small campaigns that generate low volume ordering traffic are both at home in our order taker contact center. We have the experience and the services to be able to accommodate any size account. Contact us at 1-888-532-4794 to learn more about our capabilities and how we can work with your business to create a custom order taking service or order processing service.
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