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Outsource Call Center

Our outsource call center service was created as a way for companies, associations, franchises, and other call centers to circumvent the burden of owning or operating a service in house. Depending on the scope of your needs, we can manage your demands within our current framework, or we can build you a fully staffed and equipped call center, managed by our professionals, specifically designated to conform to your brand ideology.

Other outsourcing options, mainly for associations and franchises, include acquiring our services for a wholesale price and re-selling or private labeling our service to your constituents. This new business outlook has a two-fold benefit. First, we can create a unique recurring monthly revenue stream for your association or franchise every month. Second, by all locations utilizing the same call center, we streamline operations and create the uniformity necessary for business to flourish. Please review these next 4 quick points about the benefits of the service we can provide.

  1. Significant Cost Savings: Outsource to Specialty and save thousands of dollars every month by using your buying power backed by our low cost answering service.
  2. Increased Efficiency: Specialized operators are trained according to your needs and work within the parameters of your unique instructions.
  3. Get More For Less: Reduce overrhead from staffing, get more from your own operators, customize scripts and instructions.
  4. Creates a New Revenue Stream: Create recurring monthly revenue while creating national brand uniformity.

For more information including a customized proposal and how we can help your business, a private free consultation, or just general pricing and bulk package information, please fill out the request form below. We developed our outsource call center as a way for businesses to streamline productivity, unify branding, and generate alternate revenue streams. Just fill out the form below and see what we can do for your association, system, or franchise.

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Outsource Call Center - Why Outsource

Among the many reasons to outsource to us, perhaps the most powerful reason is an estimated 60% cost reduction compared to trying to manage a call center in-house. Other reasons to use Specialty Answering Service's outsource call center include the following:

  1. Highly skilled operators available to manage your calls
  2. All employees are full time resulting in tremendous increases in quality
  3. We provide daily reports analysis of operator and call activity
  4. Customized based on your unique needs
  5. 20+ years of industry experience
  6. Create uniformity for your franchise
  7. Get our low cost answering service at cost and generate a revenue stream

We welcome you to contact us for more information.

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