Phone Answering | About Specialty Answering Service

Answering Your Phone Is Our Specialty

For more information and details on our answering phone capabilities and how we can mimic your own office, call 1-888-532-4794 or fill out our contact form.

Service Overview

Handling Phone Calls
Business Communication
Quick Answering
Complete & Accurate Messages
Low Hold Times
Customer Relationship Management
Best Inbound Call Management

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Did you know that picking up and answering a phone is easy, but it's how the phone is answered that can make or break a business. If you are using an answering phone company to answer your calls, make sure they have great phone answering techniques and experience to represent your company well.

Return to learning more about our answering service.

Want More Information? During any answering phone interaction, politness counts! If you are answering your own phone in your office and want to brush up on some techniques, please refer to this WikiHiow on how to answer the phone politley.

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Phone Answering & Your Answering Service

What does it take to be the best answering service? Is it prices? Does being a top answering service mean combining superior service with cheap pricing to make the outsourcing solution of utilizing the answering service the best choice? The answer to all of these questions is an emphatic "Yes". In order to be a superior service, you need to combine all elements that make outsourcing a viable alternative, and it all starts with phone answering - or how the answering service operators answer your phones and represent your company.

It All Starts With a Professional Answer

Phone answering is a skill that your answering service needs to possess to be the best choice for your company. At Specialty Answering Service, we take pride in our phone answering skills and how something as simple as a friendly voice on the other line can do wonders for your bottom line and your company image. We help you win business through skilled phone answering including:

Answering all incoming calls quickly, many times on the first ring. We feel prompt answering is just as important as knowledgeable answering.
Our operators are driven by your call script, which is displayed on their terminals when your phone rings in our call center. This enables them to truly represent your company in a virtual location.
We always answer your calls in your company name and manage calls according to your instructions. This is what makes our answering service a real extension of your company.
When answering, our operators are trained to take their time on the phones & speak clearly so your customers never feel rushed. Our professional vocabulary combined with our ability to take accurate messages makes our phone answering ability superior to other answering services.
After we answer your calls, we can dispatch your messages as you would in your own office. This means we can email, fax, text messages as well as patch callers directly through to you as your receptionist would do.
No matter what operator answers your calls, they are always answered the same way. This creates a consistency in your brand even when outsourcing.

Many services can call themselves the best or the most reliable, but we understand that what makes a service truly superior is their phone answering ability. Though we are an affordable service, we are not a cheap service. We are priced proportionately to the level of service we provide.