Physician Answering Service

Physician Answering Service - Our Setup

Our answering service was created to develop and enhance the prestigious reputation of the physician. From hospital systems to private practices, our staff is available to see that your patients receive the best care possible.

Our Platform: All of the physicians we answer for are able to receive a unique toll free forwarding number. When your business requires our service to manage your calls, simply forward your lines to us. Upon forwarding, our system recognizes the source of the calls. Each call from your office routed to our call center brings up all of your vital information to our operators terminals. This information includes instructions on how to answer your calls, any on-on call staff information, office hours, important phone numbers, and any special instructions like how to manage referrals.

On-Call Roster Changes: We pride ourselves in accuracy and rapid response. Any on call changes you need to make are initiated immediately. Simply e-mail, fax, or contact us with your on-call changes and they will be implemented immediately.

Appointment Setting: We are able to set appointments for your practice to alleviate disruptions to your personal life for routine calls. Also, sometimes overnight distress calls are not truly "urgent" but can be managed by scheduling the patient for the first available the next morning. If you have a small staff, let our us manage the burden of appointment setting to allow you and your staff to focus on patient care.

Message Delivery Options For Physicians Answering Service

We offer many delivery options to aid your practice. The following methods are available and included in all of our call plans:

• Delivered With A Reminder Fax or E-Mail
• Relayed to Your Office Voicemail or a Voicemail Box We Retain On Site
• Alpha-Numeric to Palm©, Blackberry©, Treo©, Nextel© Phones, Etc.

Test Our Physician Answering Service For Free

The only way to know if a new answering service can work for your practice it to give it a try. We welcome you to try our answering service for free. Our staff is waiting, 24-hours a day, to assist your patients. See why Specialty Answering Service has set the industry standard in what an answering service should be.

Physicians, Contact Our Answering Service Today

We understand the critical importance of medical communications. We represent the physician as you or your staff would represent you, with professionalism and accuracy. In this respect, we are not merely answering your phones, but managing your image. If you would like more information on our physician answering service including pricing details, please fill out the form below.

Physician Answering Service & HIPAA Regulations

The Health Insurance Portability and Accountability Act: The basic tenant or premise behind HIPAA states that medical records & all surrounding medical information cannot be transmitted via insecure channels. For instance, we must utilize encryption when transmitting vital patient information via an e-mail or web based medium.

We do not take the issue of HIPAA compliance lightly. Your patients rights to privacy are as important to us as they are to you and your staff. We are always updating our resources as HIPAA regulations designate so you can feel confident that our service will carry on the tradition of privacy you impose and require in your office.

Nationwide Coverage For Physicians

Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming. Since 1986 - Managing a Reliable Physician Answering Service