Propane Answering Service

Telephone Answering Service the Propane Suppliers

Stop using voicemail to manage your telephone calls after hours. It's not working and it's not safe. If your business is in the propane industry, you know emergency calls can happen. Customers calling about leaks, smells, their tank has been punctured, the tank is under water due to a flood, etc. The reasons for emergency calls are endless. Do you want your voicemail to be your first responder? If you answered no, then you should consider our propane answering service.

At Specialty, we feel each telephone call is an opportunity to increase profits and also represent your company positively (or negatively if the call is not managed correctly). Calls handled properly lead to customer retention and people spreading the work naturally about your business. You remember the old kind of advertising right? "Who do you use for your propane ...I use Devon Propane down in Freeport...They are always on time and always answer my calls promptly". If you don't have an answering service, you won't get that type of old fashioned advertising. In fact, your company could be getting negative feedback and mismanaged calls could even be hurting you.

Specialty Answering Service understands the propane industry and we provide telephone answering service to propane businesses like your own all over the country. We have been providing our brand of specialized customer support and we have grown to know a thing or two about the propane industry. We know the difference between en emergency call and a routine call for a fill up. We understand that your protocols are gold and should be followed to the letter when it comes to emergency dispatch situations. We understand that an answering service wouldn't be doing it's job if it wasn't able to schedule appointments for service and fill ups as well as take messages or provide billing help.

Bottom line is that we are you when you can't be there. We capture each telephone call and convert it to a lead and we screen your telephone calls according to your rules of what should be dispatched and what should be sent via text message or email. In our efforts to be you, we follow all procedures you spell out and make sure that if you need to be contacted, you are. We will never guess or go out on a limb and perform an action against your wishes. Worst case, if we are presented with a situation you have not told us about, we may call you or patch the caller through. After we have been exposed to all the variety of calls your propane business receives, we will effectively be a clone of your own office. While we cannot guarantee your callers will choose you over your competition by using our answering service, we can certainly give you a gigantic leap ahead.

Contact Our Propane Answering Service

We want you as one of our customers. We can offer you a free trial of our answering services to prove to you how much we understand the propane industry and your business. If you are a single office or you are part of a multiple location facility, we are able to manage any volume. For those larger offices, just give one office a try and see how we do. If we are performing well, put another couple offices on. Remember, if you are using an answering service because they are cheap (and not so good), you may be saving a few bucks a month, but you are killing your reputation. Is that what you want? With us, you can get the benefit of web based appointment setting, customer service, and lead capture support for much less than the cost of hiring your own staff to work 24 hours a day.

Complete the form below and you will be redirected to download a pricing packet. We look forward to hearing from you and showing you that something as simple as a telephone answering service can give you an edge over your competition.