Receptionist

Live Receptionist For Your Business

Specialty Answering Service offers a premiere receptionist service to help your business grow. We are much more then just an answering service. Our staff will answer your calls with the custom greeting you want as well as do everything your own staff would do if they were in your office such as screening, transferring calls, taking messages, and even transferring callers to voicemail if they request (hosted on-site or directly into your voicemail system). Our agents will also act as a representative of your company, providing information to callers when you're not there to answer yourself. We are trained to make your day easier to manage and trained on the specifics of how to answer your calls effectively. You customize how our we will answer your telephones and route your messages. With us, there is no cardboard cutout of an employee. They adapt and act as if they were a real employee in an office. We always deliver friendliness, a great attitude, and are very professional.

Specialty Answering Service will:

• Answer your telephone calls promptly and professionally as if they were being answered by one of your own staff
• Patch any important telephones calls directly to you or your staff. Our skilled agents will follow your instructions as if you trained them yourself.
• Screen telephone calls. We will only transfer those calls you want to take at any time during the day. If you don't want to be bothered, are in a meeting, etc., our staff member will follow your instructions to take a message or patch the caller to voicemail.
• Give the callers any information you provide us with. Like a regular receptionist, our virtual operators will have access to the same information such as office hours, directions, appointment scheduling and more.

Our Receptionist Team

Our live receptionists are a smart team that provides all kinds of companies throughout the country with a more customized experience. In a professional, yet friendly manner, our receptionists will answer your phone calls, follow your instructions, and connect the calls that you want to you or your staff. The receptionist we provide will be intelligently trained on all aspects they need to understand about your business. They will skillfully provide customers and potential customers with your information when they ask for it and follow your instructions for calls you don't want to be connected to. Your new virtual receptionist is skilled and can be trusted to not mismanage telephone calls.

Our intelligent and affordable receptionist we get to know your business and its needs, adapting to your needs as if they were right there in your office. We do everything that you would expect a great receptionist to do and say. The only difference is that we are off-site in our contact center and we have access to all the information you provide to us in our own servers. In a true sense, it is like we are working for you, just not in your office. Yet, your callers won't ever tell the difference.

Virtual Receptionist Technology & Staff

We've combined cutting-edge contact center and virtual receptionist technology with team of professional receptionists to bring the best and most competent service available. Our carefully selected and trained staff members will inform you of every call, and relay vital information to your callers. Like traditional answering service or call center applications, we can inform you of these calls in many ways such as email, text messaging, paging, fax, cell phone, call patch, etc.

Missed Calls Are Missed Opportunities

Almost everyone will agree that missed telephone calls will set you up for many missed opportunities including missed customer service and missed sales. Most other options such as automated answering, voicemail, or expensive in house receptionists are not what you should be looking for. Traditional answering services can sound disinterested and robotic and their staff will perform only what you tell them, many times making the callers feel rushed out of conversation. Machines are never a good option as most people just get frustrated with them and either don't leave messages or call another company. You need our virtual receptionist service to appear like a complete business.

You Always Get A Professional Receptionist

At Specialty Answering Service, you can enjoy all the benefits a professional receptionist provides for an affordable price, much cheaper then hiring an in-house receptionist and paying for everything including health, benefits, and taxes. Our receptionist service will reduce your business costs by outsourcing, and improve your profits by capturing more leads. We always have a team of receptionists available for you to take your calls when you need them. If you are on a break, lunch, vacation, or need a receptionist 24 hours a day to answer your calls, know that we will always be here and never be late. We will never miss a telephone call, mishandle a telephone call, or cost you your reputation.

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