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Customer Service Questions & Answers

Telephone Answering Service Restaurant Equipment Repair Businesses

Live Operator Support for Restaurant Equipment Repair Companies

It's 6:30 PM at a popular local restaurant when the Manitowoc® ice machine breaks. Frantically, the manager calls your company and gets your restaurant answering service who contacts you with the emergency information 2 hours late. Or, their Hobart® refrigerator shorts out causing thousands of dollars in spoiled food before your call center notifies you. That quickly, your answering service has just cost you a contract, and more importantly, your reputation as a reliable restaurant equipment repair professional. You need a more professional and reliable restaurant answering service to answer your telephone calls that put your income and your reputation on the line.

We operate on two principles when dealing with your restaurant equipment repair business. First, we always strive to maintain a professional demeanor with all incoming calls and represent our clients company with respect. Second, it is always a goal to respond to any urgent situations rapidly and accurately. This same idea holds true for non urgent situations as whatever call our restaurant answering service handles for your business is a representation of your business. We are:

  • A State Of The Art Service Specializing in Emergency Dispatch of Restaurant Equipment Maintenance Calls
  • We Pride Ourselves In Being Able To Offer A Premium Service At A Competitive Price
  • All Client Message Information Is Fully Customizable Including Paging Hierarchy Schedules and Emergency Situation Protocols
  • If You Ever Have Problems, We Provide 24/7 Access To Your Own Personal Account Supervisor Who Knows You, Your Account, And Your History

Restaurant Answering Service Pricing & Information

Most of our pricing schedules are flat rate per call schedules. There are no strange charges we work in or complicated billing schedules. Most of our pricing for our restaurant repair customers is done on a per call basis. Per call accounts are usually message dispatch and on call connection as well as live service. We also offer per minute accounts which encompass appointment setting, scheduling, troubleshooting the restaurant equipment on your behalf, quoting prices and processing customer credit cards, and other advanced call center services. Regardless of which billing plan your restaurant equipment repair business fits into, the prices are all affordable and we have different levels of call plans to accommodate your volume.

In the restaurant industry, time is always of the essence and equipment never breaks at a convenient hour. You need a restaurant answering service or restaurant call center service that responds as fast as your equipment can break. Your reputation is on the line at all times and we are available 24 hours a day to make sure your important emergency calls are managed with precision. Please fill out the contact form below for a copy of our pricing information. If you would like more detailed information about what we can do for your restaurant equipment repair business, please call our sales office at 1-888-532-4794 or use the live chat box on the left if available.

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Restaurant Answering Service Free Trial

What happens when a Boldgett® range stops working in the middle of the evening rush? Who do you call when your Frymaster® wont fry, or their Garland Range® makes a better paperweight than a stove? They call you, and if your answering service is dropping calls and giving you delayed messages, they will call your competition and you will lose the contract.

Specialty Answering Service welcomes the opportunity to prove to your business why we are the premiere call center for your the restaurant equipment repair industry. We give you two free weeks of premium service with no contracts to sign and no obligations whatsoever. You have two weeks free but you will really only need a day to see our difference. Please visit our free answering service page for more information on how to get started on our free trial.

We are the benchmark restaurant answering service and are waiting to answer calls for your restaurant equipment repair business.

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