Sales Order Entry

Sales Order Entry

Here at Specialty Answering Service, we pride ourselves on great customer service, especially when dealing specifically with sales order entry. Combining customizable order entries with live operator service, real time sales order entry posting and online sales information login using your interface or one we create for your order entry; we have perfected this service for web based businesses as well as catalog order businesses.

Customizable Order Entry Procedures

Every order entry process we setup is customizable, meaning that each order entry can be unique for every single person. What that shows is how no two sales order entries are the same, meaning that there is not a blanket entry for all businesses. Each business is treated as a unique entity and the protocols we follow are unique to each business. Each entry procedure is created how you want them to be. We work with you to determine the best operator protocol and the best method to interface with any existing online order entry screen.

Live Operator Service

Each business is met with an operator who understands your business, your product, and how to manage your customers phone calls. If we are performing sales entry for your products or customer service and help desk, your callers will always be greeted by a friendly live voice. There is always a live operator ready to take your call, 24/7/365. There will always be someone at our call center to answer a general questions about your products, your catalog, or even process orders for your customers.

Every sale made by our answering service on your behalf is important, and is for that reason that we provide live operator service at all times. We understand that our call center is representing your business and we seek to represent your service to the best of our ability.

Flexible Sales Order Processing

• Customers can create their own sales interface that our call center software can tie into or we can create an interface here unique to your business.
• All sales, items, and services can be processes using one simple interface making our services a seamless integration with your business
• Given enough information by your business, our operators can quote services on your behalf
• In addition to order entry, we can also perform customer service and help desk services for your products.
• Analysis of your sales process is done through tracking and reporting on customer reports.
• Post sales follow up calls and outbound customer service calls can be initiated on your behalf through our call center

Real Time Sales Input Posting

Each sale our operators take is immediately processed and posted. This is connected with the customizable order entries and live operator services which combine to have you order processed when you want it processed, no sooner and no later. As soon as your order has been processed it will be posted for you to look. We take pride in our customer service, and our real time sales order posting is something that is important to your business and important to us.

Online Secure Logins

Once your businesses clients places an order through our call center, you are able to check those orders here through a username / password if we have your account on our servers. With those, you are able to go through our company's website to keep constant vigilance over you sales order entry. Combining online sales login information with customizable order entry, live operator service, and real time sales order posting makes for the pinnacle of customer services with sales order entries.

The Premiere Sales Order Entry Company

Specialty Answering Service is proud to offer our experienced brand of sales order entry to your business. Our experience in setting up order entry processes for businesses have gotten us to the point where are now. The combination of customizable protocols, live operator service, real time sales entry posting, and online sales information login is a format we are glad to share with businesses. No business is complete without an answering service, and no answering service is complete without a good sales system when their own staff is unavailable. Let our call center operators be a seamless transition for your customers.

Home Privacy Policy Site Map Resources Terms

© 2011 Specialty Answering Service, All Rights Reserved