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Overview Of Our Services

Specialty Answering Service is one of the nations leading providers of answering service and call center services. We specialize in affordable solutions for small businesses and large enterprise level solutions for corporate and Fortune 500 level clients. Our services are able to be utilized by any business in United States, Canada, and throughout the world. We give US & Canadian based businesses can a 24/7 customer care presence and we can offer international clients a US based face of their business.

Each of our services (both call center and telephone answering service) can be completely customized to fit the needs of your company. This includes everything from how we answer your calls to the manner our operators interact with your callers on the phone. Specialty Answering Service features no long term contracts, flexible billing to suit any business, and an entire suite of services built to help you succeed. We are the best choice to any company looking for the best in class inbound and outbound telephone answering services and call center services.

Our Array of Services

Whatever type of service your business is interested in, we are able to offer. And, if your needs are relatively simple (i.e. basic message taking) and you expect your needs will grow in the future, we offer a comprehensive suite of inbound and outbound services to accommodate any of your present and future needs. We can help your business grow. It is our job, it is why businesses outsource to us, and it is evident in each customer contact. From a full time service to an overflow telephone answering service, Specialty can help you capitalize on every telephone call and help your brand grow with each customer interaction.

Our services exist to help your business grow and help your brand stay strong by offering around the clock customer care, sales, and customer service help. Our call center services start with the most professional operators and are backed by reliable call center technology. We offer the following services to businesses:

  • Order Taking
  • Live Answering Services
  • Registration Services
  • Event Registration
  • Seminar Registration
  • Customer Service
  • Catalog Order Taking
  • Credit Card Transaction Support
  • Email Response
  • Live Chat Services
  • Trouble Ticket Escalation
  • Help Desk Services
  • Dealer Locate Service
  • Appointment Setting
  • Fulfillment Matching
  • Telemarketing
  • Bilingual Answering Service
  • IVR Services
  • Lead Generation
  • Survey Help
  • Third Party Verification
  • Hotline Services
  • Medical Answering Services
  • After Sales Support
  • Customer Follow up
  • Voicemail
  • Automated Customer Service
  • Subscription Renewals

Our mission is to be an extension of your business every time your telephone rings in our office. Through the superior brand of answering service product we offer, we are able to help all businesses achieve their goals. From medical offices to property management businesses to catalog retail businesses and everyone in between, we are always here to help your business grow. For more information about our services including a list of answers to frequently asked questions about our answering service, please visit our answering service frequently asked questions page.

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