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Customer Service Questions & Answers

Sign Up Another Account

If you have another office or location and need to add a sub account on your main answering service account, please use the form below. Don't forget to include your account number in the "Main Account Number" field below. If you don't have your account number, please call our customer service office at 1-866-688-8912 or email us here: with the subject "Account Number Request".

General Business Information
Main Account Number:
Preferred Start Date (month/day/year):
Company Name:
Website Address:
Description of your Business:
Primary Office Contact Person Name:
Main Phone #:
Back Line #:
Fax #:
Physical Address:
Check Here If Your Physical Address Is The Same As Your Billing Address
Billing Address:
Office Hours:
Time Zone:
Call Routing / Forwarding Information
Direct: Forward directly to a designated number at our call center. This option is best if you have an unlimited long distance calling plan on your phone line.
Toll Free**: Forward your phones to a toll free number we provide. ($5.95 per month charge)
** If you decide to advertise your toll free forwarding number, note that the numbers are provided to us under special billing arrangements. If you decide to terminate the service, you cannot take the number with you. To purchase your own toll free number, please visit our service partner website here and choose the 'Direct' option above. After you have purchased the toll free, simply point it to the direct call center number we will provide when we contact you to complete account setup.
Message Ticket / Answering Service Information
Answer Phrase:
Estimate of Monthly Call Volume:
Do you want a copy of your messages faxed or emailed the following morning?
If you prefer to fax or e-mail messages, what time would you like the messages sent?
If report is to be faxed, please list fax number(s)
If report is to be emailed, list email address report should be sent to:
Create Your Message Ticket:
Hold Calls Overnight:
No, contact me with every call    Yes, only contact me with calls described below:
Please list the type of calls that should be dispatched immediately:
Contact Instructions:
On call Staff Names, Contact Numbers, and Schedules:
**Form Verification
**Must be filled in to submit the form
Type In The Code 1923
Service Associations We Belong To

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