Posted by in Infographics

Learn About IVR Systems Infographic

When you call your TV service to find out why cable is on the fritz and hear, “For Service, say ‘Service,’ or press 1,” that’s Interactive Voice Response or IVR for short.

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Posted by in Best Practices, Infographics

The job of a virtual assistant is never easy. Imagine dealing with hundreds of calls a day, often for similar issues, and having to repeat yourself over and over. It would be

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Posted by in Infographics

Compare IVR Providers

Love the simplicity of calling your bank whenever you want and getting your account information from an automated teller rather than having to wait for assistance from a live operator? The ease

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Posted by in Tip O' The Morning

Angry Robot

If you like robots, Interactive Voice Response (IVR) is the most affordable business receptionist. Take a look below at the top 10 ways IVR can strengthen your customer care and save you

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Posted by in Infographics

You know how when election time rolls around, you get those pre-recorded calls from candidates with a message about a bunch of campaign promises that they almost never keep following being voted

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Posted by in Infographics

Speech synthesis technology

H.A.L. 9000 from 2001: A Space Odyssey. Lost in Space’s B-9, that sounded the warning, “Danger Will Robinson!” Number 5, the electrified robot from Short Circuit. What do these artificial life forms

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Posted by in Tip O' The Morning

Online scheduling software

I really don’t like to talk on the phone. It’s been that way since I’ve been a little kid. I used to get so anxious that I had to write down what

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Posted by in Infographics

What are DTMF tones

Have you ever tried to guess someone’s phone number just by listening to the telephone keypad tones that the push buttons made? No matter how hard your little ears strained to hear

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Posted by in Infographics

Review appointment scheduling software

How many times have you called up the doctor’s office or the hair salon and been put on hold while they try to hunt for an available time slot to fit you

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Posted by in Infographics

Infographic about speech recognition technology

Baby talk. Who in the world understands it? Babies babble and coo, and adults sit around slinging that high-pitched, sing-song-y babble. Now while we’re sure that some babies come out speaking full

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