Over the last several weeks, we've seen a radical shift in how businesses operate due to the coronavirus pandemic. Business owners across every industry have had to change their business models and adopt new protocols seemingly overnight so that they can continue serving customers with as little disruption as possible. Whether it's…

Remember the restaurant your family went to every Saturday night? How about the pork sandwich from the deli down the street you looked forward to eating every day during lunch hour? Remember the small coffee shop that had the most amazing pastries? The bookstore? Your dry cleaner? Your dentist? Your veterinarian? The…

The right answering service can make all the difference in the success of your small business. But before you commit to what you think is the best answering service for your needs, you need to look at the service from all sides. We know it's a daunting task, but we're here to…

Our blog has been gaining in popularity over the last few years, emerging as the best way to gain insights about telephone answering services and learn about best practices and solutions for your own office communication challenges. But with so much amazing content, how do you know which posts are worth bookmarking?…

It's National Small Business Month and your phone is probably ringing off the hook! To celebrate, and to make sure you're not missing out on any potential opportunities, we wanted to highlight how answering services are a great tool for small businesses. We asked our staff to share their advice about answering…

So, you run a small business. You're super busy every day and your to-do list is growing and growing. Sometimes it can feel like there's no end in sight. You're considering using a live telephone answering service to assist with daily activities like answering phones, scheduling appointments, capturing new leads and providing around the…

Accurate accounting is the backbone of every successful small business. Scratch that. It's by far the most important part of running any small business. If your accounting is out of whack, your small business will suffer. As a small business owner, it's easy to get caught up in the fun side of…

Finding the right source of funds to start up your small business can be hard. Besides having the next great idea, finding money to help grow that idea is usually the first problem small business owners and entrepreneurs will face. Since there are many different funding options to choose from, it can…

My smartphone has changed my life. As a small business owner, being able to check my email, update orders, and research companies on the go is absolutely invaluable. Unfortunately, just because my phone is smart, it doesn’t necessarily imply that the user is. As a result, the smartphone is dropped. Repeatedly. And…

Welcome to part 4 of our Small Business Pricing to Win series. In Parts 1, 2 and 3, we explored pricing strategies, factors that influence price, and how to decide on the right price for your particular offering. In this last entry, Part 4, we will show you the 6 most common mistakes that…