Feb 9 2011

4 Reasons Digital Phone Service is Great for Business

Category: Technology

This is a guest blog by Diane J. of Classes and Careers. For more information on guest posting opportunities on this blog, please contact Specialty Answering Service.

As a business owner, you want to be able to use the latest technology to help you be more effective, sell more products, or provide more services to your customer anywhere and at any time. On the other hand, it can be hard to predict which technologies are going to really give you a competitive edge in the future and not just in the short term while the new technology is hot. One of the hot new trends in business communications is digital phone service, or VoIP phones. VoIP phones look just like normal phones but they connect to the internet instead of regular phone lines. This unique quality gives VoIP phones a great advantage for your business.

voip 4 Reasons Digital Phone Service is Great for Business

  1. Cheaper: First of all, VoIP phone service for your business will be cheaper. VoIP phones don’t use traditional, analog phone lines—they use your existing internet connection, so you don’t have to pay extra for analog phone service. As well, with digital phones, you don’t pay extra for long-distance service, which is fantastic if you make regular long distance calls to clients and customers.
  2. PBX: PBX is a type of online voicemail for you and your employees. With traditional phone lines, you’ll be charged extra for business voicemail services, but with digital phones, this service is usually bundled with your service plan for free. The advantage of a PBX system is that you can listen to voicemail anywhere, not just in the office. And you can even have you voicemails sent to your email as an audio file or sent to you as text. That ease of use can be a major advantage if you’re out of the office a lot.
  3. Simultaneous Ring: With digital phone service, you don’t have to list 3 different phones for your clients (office, cell, home), you can program your phone so that it will ring all 3 in sequence or all at the same time.
  4. No New Technology: The technology may be new, but the interface isn’t. Your new digital phones work just like your old ones, so your employees won’t even have to learn to use a new-fangled device to keep doing their jobs. In fact, to anyone observing, nothing will have changed in your office when you switch to digital phone service. So, if you are worried about training and switch-over time, don’t worry. Switching over is no problem.

About the author: Diane Johnson writes about a number of her interests including four wheeling, shopping, online schools, and traveling.

No Comments

Comments

Leave a Reply