In today’s fast paced business world, employing an answering service is invaluable. While the decision to use an answering service is a ‘no-brainer,’ choosing a service seems to be a much more difficult process. Making this important business choice can be made much simpler if you know which questions to ask prospective answering services.
When choosing a call center, it is easy to be lured by the cheap prices offered by outsourcing to an international location. Some of the most popular locations for outsourcing have included India, Indonesia and other Eastern Asian countries. Despite the raw cost incentive that outsourcing offers, utilizing a domestic call center offers many customer [...]
In a city like New York City there are hundreds, if not thousands, of businesses both large and small. Many of these companies specialize in the same thing, and prospective customers may not be able to determine which of these customers would be the best fit for them. In this case, each of the individual [...]