Super Bowl provides a much needed breather for Answering Services
Are you ready for some football? I know someone who is? The operator at your answering service. With Most of America tuned into the Super Bowl this Sunday, the world seems to come to a halt. Once the game starts, the grocery store aisles are empty. The local Walmarts and Targets look deserted. And the [...]
Send Candy or Flowers to Your Answering Service for Valentine’s Day
They answer your calls twenty four hours a day. They never take a break. They answer each and every phone call that you can’t get to. And they treat your business like their own. You only pay them pennies an hour. They are your answering service. The dependable voice on the other line of the [...]
Answering Services Relying on Backup Power More than Ever
Electric utility workers are busier than ever, and that’s because ice storms across the United States have brought down electric lines leaving thousands of businesses and homes without power. Many answering services are experiencing outages within their own offices. Unfortunately, answering services need to stay open and constantly have power. With their power down, answering [...]
Answering Services Beware: Storms to be an issue in 75% of the United States
If I were to check the weather forecast in your part of the country, there would be seventy five percent chance that it would not be something sunny and pleasant.
Call Center Operators + Bad Weather = Food Delivery
Working at an answering service is a tough job. Even under normal circumstances, the job can be stressful. But when the cold weather hits, look out. With many of their clients offices closed due to weather conditions, an answering service is often overwhelmed. Sometimes, especially, in these instances the staff will order food to be [...]
Answering Services Using IVR as an Interpreter
In today’s global business environment, more and more companies are finding a need for their answering services to be fluent in languages other than English. For many years, a small percentage of answering services were actually bilingual. While the need for Spanish / English call centers has never been greater, a new need has surfaced [...]
The Answering Service Industry Embraces Twitter Marketing
Twitter is quite the phenomenon. It has become one of social networking’s most popular mediums. Tweeting has helped many businesses explore and discover growth opportunities. These opportunities are there for major corporations as well as small mom and pop operations. Where businesses would spend thousands upon thousands of dollars on radio and television advertising, they [...]
