About Our Blog
Welcome to Specialty Answering Service’s company blog. We created this blog as a way to give back to the internet community by providing useful information about the telephone answering service industry and how to run small businesses. You will find posts in our blog written by our own employees and guest bloggers who we feel contrubite different views or offer different (or even better!) information than what our own staff can offer. We know alot about this industry (of course we do!) but we realize we can never have every point of view or know everything. By opening up our corporate blog to embody an entity more like a “Wiki” where users can contribute, we feel we can offer a better view of the telecommunications industry and for small businesses.
Aside from articles / blog posts contained here, we also have our “older” format for answering service articles where you can find many articles related to communications, the history of communications, telemarketing, small business, etc. – basically any and every article topic we could think of that may offer some help to our customers and our website visitors.
If you would like to be a contributer to our blog, please contact us here, we would love to hear from you! If you came to this “About” page looking for more information about Specialty Answering Service, we are sorry to dissapoint. However, if you really want to learn more about our company (and not just our blog and our blogging philosophy), you can see our real about us page here.
About Our Blog
Looking for a telecommunications blog? Well, you've come to the right place (smile). Specialty Answering Service's Telecom Blog provides all types of posts and ramblings about - you guessed it - telecommunications. This means phone talk, communications chatter, network discussions, and such.
Recently Written
- A Comparison of Answering Service Operational Models
- Do Agents Prefer to Work for a Small Call Center?
- Getting the Most Out of Your Call Recording
- Specialty’s “My Phone & Me” Photo Contest
- Best Practices in Hiring for Call Centers
- Key Metrics to Measure Effectiveness of Your Third Party Call Center Relationship
- Call Center Agent Skills: Depth or Breadth?
- Call Center Agents VS. Automation: Which Side Are You On
- The Difference between Lead Generation and Sales
- Free Answering Services? Can They Really be Real?
Categories
- Advice & Information
- Answering Service Lifestyle
- App Reviews
- Business
- Call Centers
- Cool Stuff
- Customer Service
- Free Stuff & Contests
- Funny (We Think So)
- Legal Answering Services
- Marketing
- Medical Answering Services
- News
- Outsourcing
- Phone Reviews
- Receptionist Services
- Regional Answering Service
- Running Your Call Center
- Social Media
- Technology
- User Submitted Stories
- Virtual Office
- Voicemail
Archives
- May 14, 2012–May 20, 2012 (2)
- May 7, 2012–May 13, 2012 (3)
- April 30, 2012–May 6, 2012 (1)
- April 23, 2012–April 29, 2012 (2)
- April 9, 2012–April 15, 2012 (1)
- February 27, 2012–March 4, 2012 (2)
- February 20, 2012–February 26, 2012 (3)
- February 13, 2012–February 19, 2012 (4)
- February 6, 2012–February 12, 2012 (2)
- January 30, 2012–February 5, 2012 (5)
- January 23, 2012–January 29, 2012 (7)
- January 2, 2012–January 8, 2012 (3)
- December 26, 2011–January 1, 2012 (1)
- December 19, 2011–December 25, 2011 (3)
- December 12, 2011–December 18, 2011 (5)
- December 5, 2011–December 11, 2011 (3)
- November 28, 2011–December 4, 2011 (3)
- November 21, 2011–November 27, 2011 (3)
- November 14, 2011–November 20, 2011 (2)
- November 7, 2011–November 13, 2011 (3)
- October 31, 2011–November 6, 2011 (2)
- October 17, 2011–October 23, 2011 (2)
- October 10, 2011–October 16, 2011 (1)
- October 3, 2011–October 9, 2011 (1)
- September 26, 2011–October 2, 2011 (3)
- September 19, 2011–September 25, 2011 (7)
- September 12, 2011–September 18, 2011 (7)
- September 5, 2011–September 11, 2011 (7)
- August 29, 2011–September 4, 2011 (4)
- August 22, 2011–August 28, 2011 (4)
- August 15, 2011–August 21, 2011 (1)
- July 11, 2011–July 17, 2011 (1)
- June 20, 2011–June 26, 2011 (3)
- June 13, 2011–June 19, 2011 (3)
- June 6, 2011–June 12, 2011 (3)
- May 23, 2011–May 29, 2011 (2)
- May 2, 2011–May 8, 2011 (1)
- April 11, 2011–April 17, 2011 (1)
- March 21, 2011–March 27, 2011 (1)
- March 14, 2011–March 20, 2011 (2)
- March 7, 2011–March 13, 2011 (1)
- February 28, 2011–March 6, 2011 (1)
- February 21, 2011–February 27, 2011 (5)
- February 14, 2011–February 20, 2011 (2)
- February 7, 2011–February 13, 2011 (3)
- January 31, 2011–February 6, 2011 (8)
