Specialty Answering Service Company Blog

Answering Service Industry Trends & Insight

The Difference between Lead Generation and Sales

Lead generation and sales are so closely interconnected that it can sometimes be difficult to distinguish where one ends and the other begins. If we are going to define the two, “lead generation” refers to the process used to find potential customers, whereas “sales” refers to the actual hand over of products or services in [...]

How to Create a Good Telemarketing Script

The first step in creating an effective telemarketing campaign is to construct an excellent script. This is a critical component, but is often neglected by even experienced call center managers. However, it is important to understand that even the best telemarketers in the industry will not be able to produce high results without an effective [...]

Can Answering Services Help Real Estate Agents?

You are a real estate agent and you are looking to sell more homes, make tons of money, and live in a house with at least 15 bathrooms. Here is the dilemma. You are doing everything you can and marketing the he** out of your local area, but you are missing something. So how can you [...]

Pointers for Finding The Most Versatile Spanish Answering Service

When businesses begin the hunt for a suitable telephone answering service, there are some qualifications most every call center in the “possible” list must possess. The service must operate around the clock (24/7), everything bust be customizable (how the phones are answered, messages dispatched, etc.), and the service must be bilingual. Today’s business is not regional, [...]

Florida Answering Service Should Be Bilingual

Some areas of Florida boast populations of Spanish speaking people in excess of 50% like Fellsmere, Wimauma, and Pierson. Even larger cities like Date City (15%), Naples (7%), and Fort Meyers (6%) have a large Latino population. If you are doing business in any of these areas and are outsourcing your telephone calls, it is [...]

Tips to Generate Telephone Calls to your Business

There is no need for a company to outsource to an answering service like Specialty Answering Service unless they are actually getting inbound calls. Small businesses often struggle with advertising and marketing so here are a few tips to get your phone to ring: Google Adwords: Adwords are advertisements delivered through Google that will either [...]

Answering Service Businesses – A Top 5 List

Do you find yourself falling behind on orders? Is your business sparking and is it becoming increasingly difficult to keep up with the amount of calls coming in? If this sounds like you, then after reading this top 5 list of answering service businesses, all of your answering service problems can be washed away! Like [...]

Advertising and Your Answering Service

This is a guest blog by Zach M. of Direct Sat TV. For more information on guest posting opportunities on this blog, please contact Specialty Answering Service. The advertising methods you use for your business directly affect your answering service.  Calls are generated by a range of advertising types.  Your answering service sales representative should [...]