Telephone Answering Service

A Profesional Service to Answer Your Business Telephone Calls

When you are one of our customers, calls are answered and handled the way you want - with more than just answering the telephone. With your guidance, our operators act as an extension of your company. You tell our operators how to answer your call, what information to gather, how to handle emergency calls, and how to deliver your messages. Our company is an innovative cost effective solution to hiring a full time secretary.

Specialty provides a full list of outsourced services and support to businesses nationwide. If you are a local business and need an answering service for your service area, or if you are a national company needing national support, we can help. We use our experience and our network of call centers to exceed your expectations. We have been answering calls for businesses for years. Following are a few area of expertise in this industry:

• Virtual Receptionist Service: Our virtual receptionist service is available 24 hours a day and acts as if they were answering the telephones in your own office.
• Telephone Answering Service: Competent answering service agents answer your telephones and represent your company.
• Message Dispatch: We dispatch your important phone calls according to the telephone script and instructions you setup.
• Appointment Setting Service: Our telephone operators can set appointments for your business through an web interface
• Medical Answering Service: We specialize in medical answering for doctors, physicians, and other medical professionals.

Are you looking for a cost effective way to compensate for a shortage of staff at critical business times? Are your after hours calls being answered by voicemail or a un-professional company? Are your telephones answering themselves? Do you need help answering the telephone? Are your customers getting busy signals when they call? Let us solve your business problems and help you evolve as a company. We answer all of your calls quickly and represent your company with superb quality. We have many delivery methods to suit your style and all plans are customized to fit into your business structure. Please explore our web site to see how better telephone answering can help your company.

Our Philosophy

The central philosophy that makes us unique is that we are not just one service, but a team of different services. Unlike traditional companies, Specialty is revolutionizing the industry by making sure our call center operators are familiar with how to manage calls effectively for each industry they answer for. This underlying idea enables Specialty to surpass all other services in customer happiness, overall quality, business growth, and customer retention. To explore the different industries we can manage, please visit our call center directory.

Pricing & Plan Information

We have found the perfect balance between quality service and low pricing. Our pricing plans are all based on a flat rate answering service structure and we charge by the call, not per minute. For an e-mail or a fax with our prices, please fill out the form below. Alternatively, if you would like to sample our revolutionary service for two free weeks, please visit our answering service free trial page for more information on our two week free trial program. Getting your business started is easy and it's a great way to experience our service without interfering with how you do business.

Our Answering Telephone Service is Available Nationwide

Our corporate headquarters is located in south east Pennsylvania, however, we are able to provide premium service to all businesses in the United States. In fact we are able to answer calls for any business in the world looking for a United States presence.