Telesales

Telephone Sales Are A Great Marketing Addition

If you currently need or are considering using any sort of telesales service, Specialty Answering Service can help. Offering many scalable and affordable options, our staff of experienced agents can be trained to function as an extension of your own sales force. When running either an inbound or outbound program, they will configure a custom package based on your objectives.

Telesales Captures Sales Leads

Our lead qualification service is capable of answering calls generated by television, web, billboard, print, and radio advertisements. After asking a series of questions, operators are able to identify potential leads based on your specifications, ensuring your resources are most efficiently used.

Business to business sales require an approach different than sales directly to the consumer. Our managers have years of experience in the industry.

• Effective Telesales: Ability to use effective strategies for a diverse range of applications.
• Identify with Customers: By identifying the needs of the lead, our operators will supply you with more useful information
• Telesales Reporting: Sales call reports allow you to monitor effectiveness and make adjustments for enhanced profitability.

Our operators focus on developing business relationships with your leads from first contact to closing the sale. Our agents call prospective customers regularly along each part of the sales cycle.

Business to Consumer Sales

When developing a successful business to consumer telesales program, you need to keep in mind that selling to consumers requires a different approach than selling to a business. An end user may not be as versed in a product or service, so it is essential that the items you are selling are sufficiently explained to the consumer.

• Trained Staff: Operators are trained to adequately understand your product or service
• Dedicated Call Centers: Staff works from our professionally managed & dedicated call centers
• Extensive Reporting: We maintain extensive call reports
• Lead Targeting: By analyzing each record, we target the most probable leads.

Advanced Business Development

Depending on the complexity of what your company has to offer, your program may require a more advanced approach.

• Advanced Business Development for applications that require developing business over a longer period of time.
• Customer Relationship Management (CRM) technology allows you to better identify the needs of your prospects and keep in touch with decision makers.

Because of the response rate involved with telemarketing, any effective campaign requires a large number of outbound calls. Our call centers are equipped with technology to enable operators to make calls quickly and efficiently. Our operators are trained to be professional and courteous when making or receiving calls, but our staff is also thoroughly trained in sales as well. Years of experience mean operators will use the most effective approach for each sales call.

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