Trucking Company Answering Service

Answering Service for Trucking Companies and Shipping Companies

Specialty Answering Service can help you create a customized call center experience for your trucking company. More than just a telephone answering service, we can act as if we are your own personal dispatch hub. We understand the transportation industry and how hard it can be to run a trucking business. Your drivers are all over the United States, packages and shipments are always en route, and your customers need to know where their shipments are when they want to know. Any time, day or night, your drivers need to be alert and your business is always running. With our trucking company answering service, we can answer your calls, qualify your leads, provide customers information about their shipments or truck locations, and basically run your virtual office. We let you concentrate on running your business.

An Industry Specific Call Center Solution

Any industry we work with, including trucking or logistic businesses, we work to create a solution specific to their needs. We are able to work with any business in this genre including freight carriers, cargo shippers, and other shipping logistic companies. If your packages need to be there on time, you need to keep communication open and Specialty Answering Service can offer the most timely communications. How can we benefit trucking companies? Good question:

• Order taking support for customers who are uncomfortable entering their information online
• Customer service support by answering a "1-800-How is My Driving" telephone line
• A 24 hour liaison between the dispatcher and the driver
• Logistic support by having a call in line so customers can always track their packages without you having to upgrade to web enabled software

From customer support to sales help,once you use our trucking company answering services, you will wonder how your trucking company existed without us. Contact us today at 1-888-532-4794 or use the form below.