Virtual Office Overview

An Overview of our Virtual Office Services

Specialty Answering Service is a leading virtual office provider to businesses in the United States and Canada. When you upgrade your business with one of our virtual office suite of services, you get the benefit of a live receptionist, a sales staff, a customer service staff, a toll free business telephone number, and more. Let Specialty Answering Service handle all of your office needs without having an office.

Grow Your Business Without Taxing Your Budget

With Specialty Answering Service’s virtual office services, you can grow your business without growing your budget. Many times, small businesses need the support of a large office staff but don’t have the capital or the office space to handle the extra staff. With a virtual office, you don’t need to worry about any of the burdens of owning a small or medium sized business. We help you grow your business with the help of our live operator services which include:

• Live Receptionist Services: You have one of our live operators answering your telephone calls 24/7 extending your businesses hours around the clock.
• Appointment Scheduling: By utilizing one of our virtual secretaries, we can access your own calendar online or you can use one hosted within our call center software suite to set appointments for your business.
• Order Processing: When you use our virtual office service, you get access to a full array of virtual staff members and services, including allowing our operators to process orders on your behalf. We can access your own ecommerce software to place orders directly into your system. In addition, we can offer customer support to your callers and engage in up-selling and cross-selling services as well.
• Toll Free Services: A toll free phone number is a great way to make your business look more professional. When you use our virtual office, we can provide you with a toll free 800, 888, 866, or 877 number for you to advertise which will route directly to our answering service.
• Voicemail: In any office, voicemail is a necessity. Within our virtual office environment, we can create your live operator account with a voicemail option.
• Web Based Interactions: With our virtual office service, you also open up new communications such as online web chat and click to call services. Our US based agents will engage your website visitors to assist with your sales and your customer service / customer retention goals. Improve the effectiveness if your website as a marketing tool and a customer service mechanism.

Manage All of Your Office Needs

Specialty Answering Service’s virtual office services can manage all of your office needs. We focus on making your business grow by managing the needs of your office that can be outsourced. We help businesses stay competitive by improving their company and many times opening them up to a nationwide market. Our service is affordable and designed to reduce the cost of doing business. When you outsource to our virtual office service, you will increase your business just by having a competent receptionist answering your calls when you are unavailable.

Even if your office is open for a few hours, our 24/7 virtual office service helps extend your business hours and extend your customer service hours. Your customers will feel better about your business and knowing that they can reach you anytime. Setup is quick, contracts are month to month, and there is never any equipment to buy. Simply forward your office phone line to our virtual office service to a designated number we assign you. Contact us today to get more information about our virtual office service at 1-888-532-4794.