Business owners spend 70% of their time in meetings, on calls or out of the office. That leaves little time to address administrative concerns. Maybe you have a burgeoning business with a limited budget, or maybe your business is expanding faster than you can handle. You really need additional staff but you just can’t afford a salaried employee. That’s where virtual office services can save you. Our virtual office receptionist service is the ideal answering service for business and designed with one idea in mind: to duplicate the environment in your own office with a team of employees who know the intricacies of your business. Your virtual office service is run according to your specifications, and callers will think they have reached an employee who is working right alongside of you. While SAS’ virtual office assistants may not be working right next to you, they are a skilled and professional extension of your company. Exceptional customer service is the difference between an average company, and a company that clients will come back to again and again. Outsourcing to a virtual office receptionist makes incomparable service a possibility, but more importantly, a reality.
Did you know that 51% of employees said they were less productive at work as a result of stress? A virtual office assistant can benefit your business in myriad ways, the most important being stress reduction across the board for your already overworked staff. Our service is entirely customizable and tailored to meet your needs. We can take on as many or as few responsibilities as you would like. Talk to us about how your business runs and what you feel you could most profit from, and SAS will work with you to create a service that is the perfect companion to your office. Here are just a handful of the tasks our virtual receptionists can manage:
Everyone who phones your business will be greeted by a friendly, live-voice receptionist. With our 24/7 service, you will never miss a client’s call or an opportunity to show them you care.
We can interface with your pre-existing software, take care of appointment setting, and promptly alert you of any schedule changes. If you’d like, we can even make reminder calls.
They always say, know your audience. Your virtual office assistant can take the time to conduct research, determine your target market, find out what clients need, and how you can help.
What makes a great meeting? Details. From venue to catering to marketing materials, your virtual assistant can take the reins and ensure your seminar goes off without a hitch.
Following your protocol, virtual assistants can do order taking, process payments, arrange shipping, track packages, and handle any customer service concerns that come their way.
A growing number of people are using email and live chat as their primary form of communication. Your assistant can monitor email and chat, and quickly address customer care issues.
Virtual assistant staffing can save you a bundle. First, you won’t have the hassle or expense of searching for larger office space. Secondly, since virtual office assistants and receptionists come at a fraction of the cost of salaried employees, you can also reduce hiring and training expenses. Taking cues from you, your assistants conduct business in the same manner as you do, and they are just as committed to the success of your establishment as you are. What could be better than that! SAS’ virtual office assistant service offers the best of both worlds: a dedicated team of receptionists that know your business inside and out, and superb customer care without breaking the bank.