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Customer Service Questions & Answers

Voicemail Has Evolved And Is A Part of Your Business

Specialty Answering Service offers automation as an accompaniment to any of our live operator answering service or call center services. It can be integrated with any of our services. Calls are answered by an auto attendant that transfers calls to one of our live receptionists or gives callers the options to leave a message for your company. With this combination of services, we give your small business everything it needs at an affordable price.

Small Businesses Can Compete By Combining Automation With Live Operators

Automation plus live answering is a great combination for small businesses and even medium sized businesses looking for the support of a live operator telephone answering service without the cost of having a live operator manage your phone calls every time the phone rings. We built our service to give every small business the opportunity to compete with other businesses who may not offer 24 hour around the clock service.

When you use our service, your small business gets the advantage of:

  • Complete Virtual Office Services
  • Local Telephone Number Availability
  • Toll Free Telephone Number Availability
  • Ability to Combine With Answering Service
  • Customers Talk To Live Operator Or Automation

Combining Services Gives Customers More Options

With Specialty Answering Service's unique approach by integrating an actual person into the inbound options, it becomes more professional that having voicemail manage your calls alone. We save businesses money by circumventing the need for you to purchase PBX systems and expensive software on your own. Our completely off site system just requires you to have call forwarding on your phones to transfer your telephone traffic to us. If you were using voicemail alone before, on your cell phone, business phone, or answering machine, our system is a professional leap forward by combining a live receptionist with the voicemail option. When customers call you, they will always have the ability to speak with a call center operator who is acting as a representative of your business.

Don't Miss Another Lead

Automation as a stand alone service can lead to missed calls. When it is used in cooperation with a live receptionist service, you will have an alternative for people who need to speak with you ASAP. When customers call your business, they are greeted by an auto attendant and given the option to speak with a live operator or leave a message. And, when your stand alone service is combined with our other services, there are many features you can take advantage of including order processing, customer service, customer retention, appointment setting, and more.

With our packages, you can combine voicemail with the many services we offer through our call center. Our packages are designed to help you get the most out of every telephone call, keep your customers loyal by offering great customer service, and keep your costs down by offering the automated service as an alternative to 100% live operator receptionist service.

We are small business specialists and offer voicemail services in addition to receptionist services to help your small business prosper. Contact us today at 1-888-532-4794.

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