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How Long Should A Telephone Call Last?

How Long do Telephone Calls Last

No two telephone calls a business handles are alike, which means the average time it takes to handle those calls can vary based on a number of factors. Some calls, like wrong numbers, will last a few seconds, but other calls, like helpdesk calls for computer issues, could take an hour. Unfortunately, there is no clear cut formula for estimating the amount of time it takes to handle a phone call, but as an answering service that has handled like, millions of calls, we’re experts on knowing just about how long typical telephone calls will take. Check out our helpful guide below to get a clear idea of how long your calls will last if being handled by an answering service, or handled by your own office staff!

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